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January 10, 2025
neilpzz - Ramesh Srinivasan - Reza Ameri ✅
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Hi Debracarlsen,
Welcome to Microsoft Community and we appreciate your interest in Windows 10.
I will definitely assist you.
It would be grateful if you could provide us few questions answer to understand the issue better and to provide you better assistance.
What is the make and model of the computer?
Do you have Webcam Microphone option on the computer?
Be informed that, you to connect headset with microphone on the computer and try to record using the camera and check if it helps.
You can also visit the below link for more information.
http://www.microsoft.com/hardware/en-in/help/support/how-to/webcam/create
Hope it helps. If you need further assistance with Windows, let us know and will be glad to help.
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