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Windows 10 Facebook app.

Hi everyone, I got a problem with Windows 10 app Facebook, I noticed during the last days that my account have been comprimised, Everytime I have used the app on the computer my facebook account is logged in by some guy from Taiwan, When I am located in Sweden.

I don't know if this is some bug or something.

Anyone else that got this problem?

Best Regards, Tobias Clausen

Hi,

Thank you for posting your query Microsoft Community. I will be glad to assist you.

1) Are you facing the issue only with Facebook app?

2) How did you come to know that some one is using your account?

I suggest you log into the other account in different computer and check if it helps.

Also, try this method: If  you have any problems with an app:  

Run the App Troubleshooter and check the troubleshooter report:

The Apps Troubleshooter is an automated tool which we have developed to address a number of known issues that can prevent the Apps from running properly. This troubleshooter automatically fixes some issues, including suboptimal screen resolution, incorrect security or account settings etc. You can click on this link to download and run the Apps troubleshooter.

Hope this helps in resolving the issue. If issue persists, do get back to us. We will be happy to assist you.

Thank you. 

Rakesh C N

Microsoft Community.

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Contact Facebook Support for help with this matter.
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Not very happy with facebook app as applied to my laptop.  Does not scroll right with ^ up and down keys,  just "jerks" back up to original entry.  Also, photos slow or never load.  Not the case when www.facebook.com accessed from the desktop.  Could it be a memory problem?  I have 8 gb ram memory on this laptop.  Using Chrome as my default browser, not "edge", as it seems to work better.

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do not sign up for anything on 10 i cant even get my norton to work on it had the unit though 10 hacked and they want me to give them fb . oh skype has been **** oh and i can not go back to 8.1 on the brite side it is still an op system .........just saying

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After running the App Troubleshooter I'm getting "Window Store cache may be damaged".  Still can't open the Facebook app.  Any other suggestions?

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Hi,

If that's the case, we suggest that you uninstall and reinstall the Facebook app.

Let us know how it goes.

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Question Info

Last updated October 5, 2021 Views 2,669 Applies to: