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Windows 10 Error "The Boot Configuration Data for your PC is missing or contains errors Error code: 0xc000014c"

Original title: Computer crashed since updating to Win 10. Error code: 0xc000014c

Had my Lenovo laptop for a while and I recently updated from windows 7 to windows 10 with the automatic update, it was fine for about a week and now it won't start up. I just get this error screen. My laptop didn't come with an installation disk or ish drive with Windows7, so I'm not sure what to do.

This is what the FULL message says: 

Recovery

Your PC needs to be repaired

The Boot Configuration Data for your PC is missing or contains errors.

File: \EFI\Microsoft\Boot\BCD

Error code: 0xc000014c

You'll need to use the recovery tools on your installation media. If you don't have any installation media ( like a disc or USB device ), contact your system administrator or PC manufacturer

PLEASE HELP!!!!

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Hi Smith,

Welcome to Microsoft Community.

Sorry to know that you are facing issue on Windows 10. I will certainly help you.

This issue might occur if the BCD (Boot Configuration Data) files which contains boot configuration parameters and Windows startup files goes corrupted or the Boot\BCD file on the active partition is damaged or missing.

I suggest you to repair your computer by creating a Windows 10 Bootable media (i.e. USB or DVD) using Media Creation Tool. Once you're ready with Bootable Media, follow the below mentioned steps.

1. Insert the Windows installation disc in the disc drive or connect USB media and then start the computer.

2. Press a key when you are prompted.

3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.

4. Click Repair your computer.

5. Click the operating system that you want to repair and then click Next.

6. On the Choose an option screen, select Troubleshoot > Advanced　options > Command Prompt and type

    below commands.

Type bootrec /fixmbr and press Enter.

(This command will write a Windows 10 compatible Master Boot Record to the system partition)

Type bootrec /fixboot and press Enter.

(This command writes a new boot sector to the system partition by using a boot sector that's compatible with Windows 10)

Type bootrec /scanos and press Enter.

Type bootrec /rebuildbcd and press Enter.

(These two commands scans all disks for installations that are compatible with Windows 10)

7. Restart the computer and check if the issue is resolved.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

Thank you.

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Thankyou, will give it the above steps a try and get back to you if I have any more questions.

Rob

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Hi,

I did everything as you said with the usb and then the command prompt.

After typing the final command 'rebuildbcd' it came up with 

"Successfully scanned windows installations.

Total identified windows installations:2

[1] F:\Windows

Add installation to boot list? Yes(Y)/No(N)/all(a):

[2] F:\Windows.old\windows

Add installation boot to list? Yes(Y)/No(N)/All(A):

The requested system device cannot be found."

I have tried all combinations of Y/N/A when grtti to this point, but nothing seems to work. The only way i can restart my laptop from this point is to hold the power button. Any advice on what to do from here?

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Hi vinodh,

Just wondering if I should use the Windows 7 mediacreationtool (if there is one) seeing as that it the version I had been using for years before the free upgrade to windows 10.

I'd really appreciate some help, pc is in fine condition, the problem arose due to the free upgrade to windows 10

Rob

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Bump.

Can anyone help ?

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Hi,

My apologies for the delayed response.

I suggest you to use the Windows 10 Media Creation tool in future if you face any issues similar to this. Moreover the Windows 7 Media Creation tool is not compatibile for advanced troubleshooting on Windows 10.

Please post back with the status of the issue and we will be glad to assist you further.

Thank you.


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Hi,

I already have. I'll copy and paste the response from earlier in the thread in case you missed it.

"Hi,

I did everything as you said with the usb and then the command prompt.

After typing the final command 'rebuildbcd' it came up with 

"Successfully scanned windows installations.

Total identified windows installations:2

[1] F:\Windows

Add installation to boot list? Yes(Y)/No(N)/all(a):

[2] F:\Windows.old\windows

Add installation boot to list? Yes(Y)/No(N)/All(A):

The requested system device cannot be found."

I have tried all combinations of Y/N/A when getting to this point, but nothing seems to work. Any advice on what to do from here?"

Thank you for your help.

Rob

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Bump ^^^^^^^^^^^^^

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Hi,

Apologize for the difficulties that you're experiencing regarding this issue and also for the delay in getting back to you.

You can use the Startup Repair option in the Windows Recovery Environment to repair the BCD store. Startup Repair is a Windows Recovery tool that can fix certain system problems that might prevent Windows from starting. Startup Repair scans your computer for the problem, and then tries to fix it so your computer can start correctly.

To do this, follow these steps:

1. Insert the Windows 10 installation disc in the disc drive or connect USB media and then start the computer.

2. Press a key when you are prompted.

3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.

4. Click Repair your computer.

5. Click the operating system that you want to repair and then click Next.

6. On the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair

Please post back with the status of the issue and we will be glad to assist you further.

Thank you.

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Hi, I have tried all of the options in the recovery tool and none seem to work, including start up repair.

After typing in what you advised into the command prompt this is what came up.

"Successfully scanned windows installations.

Total identified windows installations:2

[1] F:\Windows

Add installation to boot list? Yes(Y)/No(N)/all(a):

[2] F:\Windows.old\windows

Add installation boot to list? Yes(Y)/No(N)/All(A):

The requested system device cannot be found"

Does this provide you with any insight as to the problem?

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Question Info

Last updated April 22, 2024 Views 50,502 Applies to: