Windows 10 - Error Code 0xc0000098 and \windows\system32\winload.efi and Corrupt Windows Files and Recovery Image

This all started when my pc failed to install Net Framework. I went through a variety of problems and errors and failed to install it after many of these solutions failed. By the time I failed to install Net Framework, I was left with more errors than I had previously. I tried to fix them. My attempt to fix only made things worse. This snowballed into my current situation. Lastly, I'm unsure if this is of any help, but this pc uses multiple hard-drives.  After turning the pc on, a recovery image appears (described below). I have tried going into safe mode and disabling anti-malware from there. I installed Windows Media Installation tool and went from Bios to my UEFI USB to do a startup repair. Even after the startup repair, I was unable to get past the recovery image -- same recovery image with the same error. I also tried reinstalling, but the process was terminated due to "corrupt Windows files". I heard of a "reset pc" option, but I was unable to identify any option using my UEFI usb with Windows Media Installation tool. Options given were troubleshooot --> turn off pc, startup repair, and command prompt. No reset option. Any idea what this is? What should I do from here? Re-installation, Startup Repair, Disable Anti-Malware, and Safe-mode were unable to help me with this recovery. I tried a few commands from command prompt as well such as fixboot. That didn't help either. A few commands I used before this recovery image appeared are listed below, along with the error code.


A few commands I used via Command Prompt:

*chkdsk /f

*sfc/scannow

*I also reinstalled my drivers after following instructions on a post to restore my settings access. I was told if I uninstall my driver and restart my pc, I might prevent settings from crashing. With the following commands above this only seemed to make things worse


Update: After restarting my pc I recieve a Recovery message


Recovery

Your PC/Device needs to be repaired

The application or operating system couldn't be loaded because a required file is missing or contains errors.

File: \windows\system32\winload.efi

Error Code: 0xc0000098

 

Question Info


Last updated April 18, 2019 Views 33 Applies to:
Hi MatthewDillion
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

A. Try to boot into safe mode

Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times
Now your computer will go into Advanced Recovery Environment
Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart
Press 4 or F4 to enable Safe Mode (5 or F5 to enable Safe Mode with Networking)
Log in once Windows starts in safe mode
See whether you able to login. If yes, come out of this and start normally.

If you are not able to boot like above, You will need to boot through a Bootable USB drive. You will need to create this on another computer which is working - https://www.tenforums.com/tutorials/2376-create...

How to Boot from a USB Flash Drive in Windows 10 - https://www.tenforums.com/tutorials/21756-boot-...

B. Another option when you are in Advanced Options in previous step is to choose (Note - You won't lose any files in this step)
1. System Restore - This will restore your system to a point when things were working fine.
OR
2. Startup Repair - Startup Repair upgrade fixes all Windows errors and retains all files, applications and settings.

C. Penultimate option could be Reset this PC.
In Step A > Troubleshoot > Reset this PC - Keep my files and Remove everything. Choose this carefully as most likely you would like to keep your files.
All apps will be removed and windows will be reinstalled.

D. Last option could be a clean Install. This is the best method to perform a clean install of Windows 10. (If you want to rescue your files, there is a section Rescue Files when Windows Won't Start)

https://answers.microsoft.com/en-us/windows/for...

If you want a very lightweight guide - Start fresh with a clean installation of Windows 10

https://www.microsoft.com/en-us/software-downlo...

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 06:00 AM - 06:00 PM

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Hi Matthew, I am Rob, an independent and a 12 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

I know you have done some of these however please do them again exactly as indicated.

Troubleshooting which may help :

How to make a Windows 10 Installation/Repair DVD or USB driver in last section below.

Boot with an Installation or Repair disc or USB drive - issue these from the Command Prompt and hit ENTER after each.

C:

bootrec /fixmbr

bootrec /fixboot

bootrec /scanos

bootrec /rebuildbcd

After the above you may need to run StartUp Repair (even 2 or 3 times)
http://www.tenforums.com/tutorials/27649-startu...

---------------------

Using EasyBCD often works when other methods do not. <-- if Bootrec did not help use this.

Fixing the Windows Bootloader via the setup DVD (7, 8, & 8.1 & 10)
http://neosmart.net/wiki/display/EBCD/Recoverin...

Recovering the Windows Bootloader (Vista, Windows 7, 8, & 8.1 & 10)
http://neosmart.net/wiki/display/EBCD/Recoverin...

Fixing the Windows Bootloader via the setup DVD (Vista, Windows 7, 8, & 8.1 & 10)
http://neosmart.net/wiki/display/EBCD/Repairing...

After the above you may need to run StartUp Repair (even 2 or 3 times)
http://www.tenforums.com/tutorials/27649-startu...

============================================

Installing Windows 10 using the media creation tool - select install to another computer - create DVD or USB media then boot with it.
http://windows.microsoft.com/en-us/windows-10/m...

How to Prepare Bootable Install Media for Windows 10 - DVD, USB or SD Card
https://answers.microsoft.com/en-us/windows/for...


If those do not work then is a hardware issue - hard drive, cabling, or motherboard.

You can try formatting the drive again and re-installing Windows however I would never rely on that drive again.

------
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

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Firstly, thanks for the quick response! Unfortunately, I was unable to boot so as to enter safe-mode. While I did download Windows 10 Installation Media tool successfully to a 16 GB USB, booting via UEFI USB only leads me to the following screen (https://www.windowscentral.com/sites/wpcentral.com/files/styles/xlarge/public/field/image/2018/03/windows-10-clean-install-step1.jpg?itok=frAh2rg0). After moving to next I am given two options. One is re-installation and the other repair. While I tried to re-installing, the process is terminated mid-way due to "corrupt Windows files" that prevent the installation from completing. Another option is to go to troubleshoot. Troubleshoot gives me the option to do System Restore (I am unable to do as there is no previous restore point unfortunately), Startup Repair (I performed a Startup Repair, but the recovery image still appeared and Windows remained inaccessible), Uninstall Updates (I tried to uninstall updates, but Windows was unable to complete the process), Command Prompt (I tried fixboot and a few other similar commands, but access was denied for fixboot) , and System Image Recovery (Windows cannot find a system image on this computer). System Image I haven't tried but Windows identified my computer as lacking a system image so I assumed the process wouldn't help. But again, I cannot find the Reset option. Any idea on why it would be excluded? I am in the Troubleshooting --> Advanced Options, but I cannot see a Reset PC option.

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Again, thanks for the response! However, I was denied access from fixboot command and although the other commands completed successfully, the error seemed to persist as well as whatever corrupt files are causing this. I did try Startup Repair multiple times to no avail, and even after trying a re-install, the process was prematurely terminated due to corrupt Windows files. I am using multiple drives for this pc; however, only the drive with the corrupt Windows files (the drive that cannot complete the re-installation) is able to download windows. The other drives have a MBR partition table (or something similar to that) which makes them unable to receive an installation of Windows.

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Try to re-install Windows Clean or replace that drive with a different one and install there (best).

A Clean Install would be activated with the Digital Entitlement.

How to Prepare Bootable Install Media for Windows 10 - DVD, USB or SD Card
https://answers.microsoft.com/en-us/windows/for...

Start fresh with a clean installation of Windows 10
https://www.microsoft.com/en-us/software-downlo...

Clean Install Windows 10
http://answers.microsoft.com/en-us/windows/wiki...

Here to help,

Rob

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For the clean installation of Windows, how will I be able to perform that on my PC if I'm unable to log-in? Will I be able to download it to my USB similar to Windows Media Installation tool?

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You don't login to Clean Install Windows until after the installation is complete. Please read the Clean Install instructions I posted which includes all of the needed details.

The Media Creation Tool is what you use to create an Installable DVD or USB drive. So yes.

Rob

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Have you already tried clean install as it looks like the only option.
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 06:00 AM - 06:00 PM

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