Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.
I suggest you to follow the methods provided below:
Method 1: Run the system Maintenance troubleshooter.
Type Troubleshooting in the search box and press Enter.
Click on View All in the top left pane.
From the list click on System Maintenance and follow the on screen prompts.
Method 2: Perform a Clean Boot.
A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install
a program or an update or when you run a program in Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.
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Place the computer in a Clean Boot and check if the issue is occurring due to any third party programs.
Follow the link to view the steps to perform Clean Boot:
Disclaimer:
Start the computer in normal mode refer the section, "How to reset the computer to start normally after clean boot troubleshooting"
from the link above.
Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.
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