Windows 10 Driver installation problems smart card reader, audio, et. al.

I'm having a horrible time with drivers not working (Microsoft Signed Drivers) for things I need to get work done. Some context:

System Info: LENOVO_MT_20BS_BU_Think_FM_ThinkPad X1 Carbon 3rd

OS: Windows 10 Pro

This is what I'm seeing when I attempt to install drivers via Device Manager, selecting browse or selecting the .inf file directly:

The following is a section from the setupapi.dev.log for the smart card install:

>>>  [Device Install (DiInstallDriver) - C:\Program Files (x86)\SCM Microsystems\SCR3xxx\SCR3XXx64\SCR3XX.inf]
>>>  Section start 2015/08/13 21:05:51.025
      cmd: "C:\WINDOWS\System32\InfDefaultInstall.exe" "C:\Program Files (x86)\SCM Microsystems\SCR3xxx\SCR3XXx64\SCR3XX.inf"
     inf: {SetupCopyOEMInf: C:\Program Files (x86)\SCM Microsystems\SCR3xxx\SCR3XXx64\SCR3XX.inf} 21:05:51.029
     sto:      {Setup Import Driver Package: C:\Program Files (x86)\SCM Microsystems\SCR3xxx\SCR3XXx64\SCR3XX.inf} 21:05:51.033
!    sto:           Unable to determine presence of driver package. Error = 0x00000032
     inf:           Provider: SCM Microsystems Inc.
     inf:           Class GUID: {50DD5230-BA8A-11D1-BF5D-0000F805F530}
     inf:           Driver Version: 06/21/2007,4.40.00.01
     inf:           Catalog File: SCR3XX.cat
     sto:           {Copy Driver Package: C:\Program Files (x86)\SCM Microsystems\SCR3xxx\SCR3XXx64\SCR3XX.inf} 21:05:51.054
     sto:                Driver Package = C:\Program Files (x86)\SCM Microsystems\SCR3xxx\SCR3XXx64\SCR3XX.inf
     sto:                Flags          = 0x00000007
     sto:                Destination    = C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}
     sto:                Copying driver package files to 'C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}'.
     flq:                Copying 'C:\Program Files (x86)\SCM Microsystems\SCR3xxx\SCR3XXx64\S3XXx64.sys' to 'C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}\S3XXx64.sys'.
     flq:                Copying 'C:\Program Files (x86)\SCM Microsystems\SCR3xxx\SCR3XXx64\SCR3XX.cat' to 'C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}\SCR3XX.cat'.
     flq:                Copying 'C:\Program Files (x86)\SCM Microsystems\SCR3xxx\SCR3XXx64\SCR3XX.inf' to 'C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}\SCR3XX.inf'.
     sto:           {Copy Driver Package: exit(0x00000000)} 21:05:51.094
     pol:           {Driver package policy check} 21:05:51.121
     pol:           {Driver package policy check - exit(0x00000000)} 21:05:51.121
     sto:           {Stage Driver Package: C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}\SCR3XX.inf} 21:05:51.122
!    sto:                Unable to determine presence of driver package 'SCR3XX.inf'. Error = 0x00000032
     inf:                {Query Configurability: C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}\SCR3XX.inf} 21:05:51.133
!    inf:                     Found legacy AddReg operation using non-relative key (HKLM\Software\Microsoft\Cryptography\Calais\Readers). Code = 1305
!    inf:                     Driver package 'SCR3XX.inf' is NOT configurable.
     inf:                {Query Configurability: exit(0x00000000)} 21:05:51.139
     flq:                Copying 'C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}\S3XXx64.sys' to 'C:\WINDOWS\System32\DriverStore\Temp\{e48c370f-2745-7f44-beb2-d0d22ba69e36}\S3XXx64.sys'.
     flq:                Copying 'C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}\SCR3XX.cat' to 'C:\WINDOWS\System32\DriverStore\Temp\{e48c370f-2745-7f44-beb2-d0d22ba69e36}\SCR3XX.cat'.
     flq:                Copying 'C:\Users\SJARVI~1.CIS\AppData\Local\Temp\{cac3eb36-b9dd-f044-9fc5-9893f8bc7e5e}\SCR3XX.inf' to 'C:\WINDOWS\System32\DriverStore\Temp\{e48c370f-2745-7f44-beb2-d0d22ba69e36}\SCR3XX.inf'.
     sto:                {DRIVERSTORE IMPORT VALIDATE} 21:05:51.153
     sig:                     {_VERIFY_FILE_SIGNATURE} 21:05:51.167
     sig:                          Key      = SCR3XX.inf
     sig:                          FilePath = C:\WINDOWS\System32\DriverStore\Temp\{e48c370f-2745-7f44-beb2-d0d22ba69e36}\SCR3XX.inf
     sig:                          Catalog  = C:\WINDOWS\System32\DriverStore\Temp\{e48c370f-2745-7f44-beb2-d0d22ba69e36}\SCR3XX.cat
     sig:                          Success: File is signed in catalog.
     sig:                     {_VERIFY_FILE_SIGNATURE exit(0x00000000)} 21:05:51.173
     sto:                {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 21:05:51.177
     sig:                Signer Score = 0x0D000005
     sig:                Signer Name  = Microsoft Windows Hardware Compatibility Publisher
     sto:                {DRIVERSTORE IMPORT BEGIN} 21:05:51.178
     sto:                {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 21:05:51.179
     cpy:                {Copy Directory: C:\WINDOWS\System32\DriverStore\Temp\{e48c370f-2745-7f44-beb2-d0d22ba69e36}} 21:05:51.180
     cpy:                     Target Path = C:\WINDOWS\System32\DriverStore\FileRepository\scr3xx.inf_amd64_1af6b0fda4db4af9
     cpy:                {Copy Directory: exit(0x00000000)} 21:05:51.183
!    sto:                Unable to determine if driver package 'SCR3XX.inf' is already registered. Error = 0x00000032
     idb:                {Register Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\scr3xx.inf_amd64_1af6b0fda4db4af9\SCR3XX.inf} 21:05:51.185
!!!  idb:                     Failed to create driver package object 'scr3xx.inf_amd64_1af6b0fda4db4af9' in DRIVERS database node. Error = 0x00000032
!!!  idb:                     Failed to register driver package 'C:\WINDOWS\System32\DriverStore\FileRepository\scr3xx.inf_amd64_1af6b0fda4db4af9\SCR3XX.inf'. Error = 0x00000032
     idb:                {Register Driver Package: exit(0x00000032)} 21:05:51.189
     sto:                {DRIVERSTORE IMPORT END} 21:05:51.189
     sto:                {DRIVERSTORE IMPORT END: exit(0x00000000)} 21:05:51.190
     sto:                Rolled back driver package import.
!!!  sto:                Failed to import driver package into Driver Store. Error = 0x00000032
     sto:           {Stage Driver Package: exit(0x00000032)} 21:05:51.193
     sto:      {Setup Import Driver Package - exit (0x00000032)} 21:05:51.198
!!!  inf:      Failed to import driver package into driver store
!!!  inf:      Error 50: The request is not supported.
     inf: {SetupCopyOEMInf exit (0x00000032)} 21:05:51.264
<<<  Section end 2015/08/13 21:05:51.266
<<<  [Exit status: FAILURE(0x00000032)]

Help??

I really, really, really do not want to have to do a system reset.  -Drivers were working fine one day then nothing would update.

Steve

Might be uninstalling the current USB drivers from device manager will be a good step to start with. Once done try installing the drivers again

similar step listed here-might be for different device and manufacturer- but can be used as reference:

http://www.jongibbins.com/windows-8-1-and-legacy-atiamd-graphics-drivers/

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Last updated December 4, 2024 Views 2,883 Applies to: