Windows 10 does not recognize dell monitors

Original title: Dual monitors

Hello

I have problem with my dual monitors. Everything was ok with win 7 but win 10 does not recognize dell monitors.

Graphics

                                                DELL 2209WA (1680x1050@59Hz)

                                                Philips 170S (1280x1024@60Hz)

                                                128MB ATI Radeon X300/X550/X1050 Series (Microsoft Corporation - WDDM) (Gigabyte)

                                                ATI Radeon X300/X550/X1050 Series Secondary (Microsoft Corporation - WDDM) (Gigabyte)

                                                CrossFire Disabled

How to solve this problem?

Thanks!

Answer
Answer

Hi Papir,

Thank you for posting your query in Microsoft Community.

We regret to know that Windows10 is not detecting second monitor after the upgrade. We apologize for the inconvenience caused to you and will be happy to assist you. 

I suggest you to refer the wiki article given by Andre Da Costa on How to add and use a second monitor with Windows 10” using the below link and check if that helps.

http://answers.microsoft.com/en-us/windows/wiki/windows_10-win_upgrade/how-to-add-and-use-a-second-monitor-with-windows/b9159662-4163-4408-9286-4e2e73077692

If still the issue persist, try to uninstall and reinstall the display drivers and check if that helps.

Follow these steps to uninstall graphics drivers.

  1. Press Windows key + X and select Device Manager.
  2. Search for Display Adapters and expand it.
  3. Right click on the display driver and select Uninstall.

Now download the updated drivers from the manufacturer’s website and install it.

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

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Question Info


Last updated April 18, 2025 Views 8,306 Applies to: