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windows 10 camera issue

error code : camera not working. 
please give me a solution for this problem. 
Hi BIBIN_v_c,

Sorry to hear you're experiencing this issue. I'm an Independent Advisor and consumer of Microsoft products just like you. Let me help you with your concern.

To begin with, what is the make/model of your laptop?

Meanwhile, try to follow the suggestions from the below link to fix camera that doesn't work in Windows 10.
https://support.microsoft.com/en-us/help/13753/...

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laptop model : sony vaio 

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What is the complete make/model? (please include the model number)

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model SONY vaio E series
SVE15113ENB

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model SONY vaio E series
SVE15113ENB

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Install and use VAIO Care and VAIO Update to reinstall drivers from the below link. Choose the one compatible with Windows 10.
https://www.sony.com/electronics/support/downlo...

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now also its not working. 

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what is this? i am a genuine windows customer .i already informed you about my problem on last week but you are not give any solution and not give a good support also.
i kindly request you , please solve my issue. 

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Last updated August 2, 2020 Views 62 Applies to: