Windows 10: Camera image inverted and video image upside down.

Hi Ludwig,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

This issue might occur if camera driver is corrupt.

To assist you better, please provided us the information below:          

• When you say that "indicates correct camera driver installed", how exactly have you checked the camera driver?
• Are you getting any error message?
• Are you using default Camera app for taking pictures on the computer?

I recommend you to follow the methods below to run hardware troubleshooter and update Camera driver in the Device Manager. Check if it helps.

Method 1: I suggest you to perform the Hardware and Devices troubleshooter. Check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

If the issue still persist, refer to the method below.

Method 2: I recommend you to update Camera driver in the Device Manager and check if it helps.

1. Press Windows Key + R Key.
2. Then type “devmgmt.msc” without the quotes and hit on Enter Key.
3. Expand Imaging Devices.
4. Right click on the driver and click on Update Driver Software.

Please get back to us with an update on issue with Camera display on Windows 10, we will be happy to help.

Thank you.

I get no error messages.  The camera works fine except the image is upside down.  My laptop is an ASUS model k52f and came with a windows 7 operating system which I converted to win 10 on 6/211/16.  When I checked the camera application in device manager, I learned that MS had installed driver version 10,01.0576.0.  When I requested a driver update. the reply stated that the best driver update had already been installed.

As an aside, I checked with ASUS Tech Support.  I was informed that the K52f laptop was manufactured with a camera upside down and a driver that that made the image right side up,  Don't ask why this was made that way because I haven't got a clue.

Apparently MS didn't realize the ASUS K52F had this anomaly. and replaced the windows 7 camera driver withe Win 10 version previously cited.

What I need to know' is there a driver available that will remedy the problem without causing additional problems.

Hello,

Thank you for getting back to us with the information.

You may try downloading and installing the latest camera drivers from the manufacturer's website and check if this helps.

I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.

Thank you.