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Windows 10 Blue Screen looks fake

I'm running Windows 10 and have received the "Blue Screen (aqua colored actually) of Death twice within the last couple of days.  What seems to be very "UN-Microsoft" like is that it starts off with a "sad smiley face".. see attached photo.  Is this now the new  way MS tells us we have a critical failure (which I can't ever remember seeing with Windows 7) or have I been hacked with a virus?

Help please ....anyone...

Answer
Answer
 
We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.


Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Question Info

Last updated February 6, 2024 Views 973 Applies to: