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Windows 10 Activation error

Hi Team,

Whenever I open the settings page, i'm getting Windows not activated message. I have purchased this windows from the retail store where i bought my laptop. They only installed the Windows 10 Home Single Language in the device. After which i have visited them many times for this issue, and they will be reinstalling the windows. But i'm not getting a permanent solution for this issue. Tried troubleshooting also but getting a message like below. Please advise how this issue can be resolved. (Masked the product details)

Hi

My name is Bernard and hopefully this will help answer your question, upon checking your problem, reinstalling Windows because of your activation is not a permanent solution, and the problem is that they might using not genuine product key, for us to make sure that they installed genuine product key and to check we can also do phone activation, follow the steps below and I hope that works.

Press Windows key + R then type in slui 4 then click OK

Select your Country or Region then follow the prompt


Let me know how does it goes and I hope that helps.

Bernard
Independent Advisor

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same problem

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Same exact issue. Notmal update. Then this 

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Hi Bernard,

Thank you for your response!! I have tried the steps you posted. But its not working. Its displaying as below. Any other option to resolve this issue?

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Last updated January 30, 2021 Views 48 Applies to: