Windows 10 1803 USB ports not working after update.

I was forced to install the latest update and instantly had issues. First the wifi wouldn't connect anymore and the USB ports wouldnt recognize anything. After a couple of days playing around I took it to a shop. They were able to fix the wifi issue but the USB ports remain unable to recognize anything.

When I plug in a mouse or external hard drive they power up fine. But they aren't usable at all. When I go to update the drivers I get an error saying drivers were found but unable to install. 

While exploring folders I saw the drivers for the USB device was changed by the update. Every fix I've found hasn't worked. Please help. Thanks. 
 

Question Info


Last updated June 25, 2019 Views 1,785 Applies to:
1 - Scan for hardware changes
Windows Key + X > Click Device Manager > Click the topmost entry i.e. your device > Click Action in Menu > Click Scan for hardware changes > Reboot your computer

2 - Check your power management settings
Windows Key + X > Click on Device Manager > Expand the Universal Serial Bus controllers > Double-click the first USB Root Hub device in the list, and click the Power Management tab > Un-check the Allow the computer to turn off this device to save power checkbox & OK > Do this for other USB Root Hub devices if listed
Reboot your computer

3 - Disable and enable USB controllers
Windows Key + X > Device Manager > Universal Serial Bus controllers > Right click on each entry
Best regards
Vijay Verma

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Thank you for the suggestions. Unfortunately, none of this worked. 

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While exploring folders I saw the drivers for the USB device was changed by the update. 

Have you tried to roll back the driver(s) ?

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Rollback Driver is greyed out. 

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While exploring folders I saw the drivers for the USB device was changed by the update. 

Have you tried to roll back the driver(s) ?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.