Window for installing Microsoft Office 2007 is too small. Neither change size nor scroll up or down. Stuck at 2"x2" window

After install a clean Window 10 (was spammed earlier) with its updates provided by Microsoft, I cannot install Microsoft Office 2007 (was able to install it with Window 10 after purchasing a branch new Microsoft Surface Pro 4).  The pop up window asking for "Enter your Product Key" is small.  It is 2"x2" with 6 lines of text displayed.  I cannot enlarge the window using ALT+SPACE UP command.  The maximize/minimize/size/restore options were gray out.  Only 2 selectable options are MOVE and CLOSE.  I am stuck.  Cannot install Microsoft Office 2007 on Surface Pro 4 with Window 10.  I attempted to do the same thing on my old computer (Acer with Window XP) and it works just fine.

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 I have no idea why that window is so small, but try this.  Start Wordpad and type the key into it.  Then highlight and copy that key, click that 2 x 2" box and do a paste into it.  See if that will get you going.  FWIW I've done several Office 2007 installs in Windows 10 without having this problem.

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Thank you Hula_Baloo for your help.  Unfortunately, it did not work.  I can blindly entered the key by just typing it and hit enter.  However, the next window "Read the Microsoft Software license terms" displayed with the same small size.  I cannot scroll down to mark the "ACCEPT" and click CONTINUE.  I attempted to click ENTER but it did not work.  I am stuck right there.  I even tried to download from the web and the pop up window for enter the key is small same as I did using the CD.  

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I have installed Office 2007 on my Surface Book so it will work although the scaling is rather small. 

Have you tried going into Settings - System - Display and then changing Scale and Layout to a higher % then view your 2 x 2 box as it should be larger.  If this works input your product key and revert back to your original Scale and Layout %.

I don't know if this will work but it's worth a try.  

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Thank you, Naesuk for your suggestion.  I did change the Display scale to 300% for my ease of reading.  The problem is the window size stuck at 2"x2" with 6 lines of text.  I cannot resize the window using lots of different method (i.e, pen, touchpad, touch screen, mouse).  I cannot scroll the texts within the window.  The window and text within the window are frozen.  When I bought this branch new Surface Pro 4, I was able to install MS Office 2007 without any problem.  I recently got SPAM and were force to install a clean Window 10 with lots of upgrades.  I this causes the issue.  Today (8/5/2017) I attempted to install the previous Window version but it doesn't let me to do so.

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When you reinstalled Windows did you go to your Microsoft account and use a recovery image?

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Thanks again, Naesuk.  I used a clean installation meaning deleting all the programs,  all files on my Surface.

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I just solve the issue by:

1) Select Window symbol to start a search and searched for PREVIOUS VERSION.

2) When suggestions came up, I selected RUN PROGRAMS MADE FOR PREVIOUS VERSIONS OF WINDOWS.

3) Select PROGRAM COMPATIBILITY TROUBLESHOOTER 

then just follow the instructions there.

Thank you everybody for your suggestions and prompt responses.

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Well that's good new. Sorry for not suggesting that fix, as you had installed Office 2007 before I assumed you had tried compatibility.

If if all is working and if you have not done it yet make recovery drive and expect a lot of downloads for security patches for Office 2007.  Good luck. 

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When I first installed Office 2007 into my new Surface with Window 10, I did not have to run the compatibility and it worked.  So this time I was off guard.  Thank you for reminding me about the Recovery Drive.

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Do you know how to create a Recovery Drive on a CD instead of a USB?  Do I have to format the CD to a certain format?  Thanks.

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Last updated October 4, 2020 Views 3,071 Applies to: