Win10 Event ID 41, Bug check Code 194 & 313 - System Reboot w/o Clean Shutdown

My (fairly) new computer randomly shuts down without warning or saving anything. I don't know what is causing it so I thought I would start here. This time it happened upon awakening from sleep, most other times it's happened in the middle of my workday.

Dell XPS 8900 Win10 - Intel Core i7 - Nvidia GeForce GTX745 - 2 TB HD - 16 GB Ram

Purchased: 12/2015

Since January 11, 2016 I have experienced ten Event ID 41's with BugcheckCode 194 with another just tonight; upon awakening from sleep, an Event ID 41 BugcheckCode 313.

  • Here are the details on the one that just happened tonight:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
  <EventID>41</EventID>
  <Version>3</Version>
  <Level>1</Level>
  <Task>63</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000400000000002</Keywords>
  <TimeCreated SystemTime="2016-03-14T02:09:13.971258300Z" />
  <EventRecordID>13030</EventRecordID>
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Channel>System</Channel>
  <Computer>Dell-XPS-8900</Computer>
  <Security UserID="S-1-5-18" />
  </System>
- <EventData>
  <Data Name="BugcheckCode">313</Data>
  <Data Name="BugcheckParameter1">0x3</Data>
  <Data Name="BugcheckParameter2">0xffffd000262b9970</Data>
  <Data Name="BugcheckParameter3">0xffffd000262b98c8</Data>
  <Data Name="BugcheckParameter4">0x0</Data>
  <Data Name="SleepInProgress">0</Data>
  <Data Name="PowerButtonTimestamp">0</Data>
  <Data Name="BootAppStatus">0</Data>
  </EventData>
  </Event>

  • Here are details of the last previous shutdown on 3/9/16:
<
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
  <EventID>41</EventID>
  <Version>3</Version>
  <Level>1</Level>
  <Task>63</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000400000000002</Keywords>
  <TimeCreated SystemTime="2016-03-09T21:56:47.334715900Z" />
  <EventRecordID>12536</EventRecordID>
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Channel>System</Channel>
  <Computer>Dell-XPS-8900</Computer>
  <Security UserID="S-1-5-18" />
  </System>
- <EventData>
  <Data Name="BugcheckCode">194</Data>
  <Data Name="BugcheckParameter1">0x99</Data>
  <Data Name="BugcheckParameter2">0xffffe001cf199558</Data>
  <Data Name="BugcheckParameter3">0x0</Data>
  <Data Name="BugcheckParameter4">0x0</Data>
  <Data Name="SleepInProgress">0</Data>
  <Data Name="PowerButtonTimestamp">0</Data>
  <Data Name="BootAppStatus">0</Data>
  </EventData>

 </Event>

Thanks in advance for your help - Vikki

Hi,

Thank you for contacting Microsoft Community. I understand that your computer randomly shuts down automatically. I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

1. Corrupt System files.

2. Conflict between external devices third party applications.

Try the steps listed here:

Method 1: 
Unplug all the external devices connected to your system (except the Keyboard and mouse) and check if it helps.

Method 2:
If the issue persists, I suggest you to set the computer in a clean boot state and check if it helps. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135/en-us  


Warning:

1. Applies to Windows 10.

2. After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.

Method 3:
If the issue persists, I suggest you to perform SFC (System File Checker) Scan and check if it helps. SFC scan will scan for corrupt system files on the computer and replace them.

a. Click on Start button and type cmd in the search box.

b. Right-click on the “cmd” option and select “Run as Administrator”.

d. Type “sfc /scannow” without quotes and hit Enter.

Note: Do not close the Command Prompt Window until the verification is 100% complete. The scan results will be shown after this process is finished. 

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further. 

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Last updated August 6, 2020 Views 9,488 Applies to: