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Win 10, java plugin on firefox doesn't work

Hi,

just upgraded from win 8.1 to win 10 and mozilla firefox Java plugin doesn't work.

I have installed the latest jre:

java version "1.8.0_91"
Java(TM) SE Runtime Environment (build 1.8.0_91-b14)
Java HotSpot(TM) 64-Bit Server VM (build 25.91-b14, mixed mode)

Mozilla Firefox is the latest and 64 bit:

User Agent     Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0

And still I get this message when I try to test java in browser (https://www.java.com/en/download/installed.jsp):

Image

Java is enabled in Java Control Panel:

Image

Hi,

 

Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

 

I suggest you to follow the steps given below and check if it helps in resolving your issue:

1.    Open the Firefox browser or restart it, if it is already running.

2.    From the Firefox menu, select Tools, then click the Add-ons option.

3.    In the Add-ons Manager window, select Plugins.

4.    Click Java (TM) Platform plugin (Windows) to select it.

5.    Check that the option selected is Ask to Activate or Always Activate or on older Firefox versions, click on the Enable button (if the button says Disable)

 

For further assistance, I request you to get in touch with Mozilla Firefox support for better and expertize assistance. Refer to the link below for more information:

https://support.mozilla.org/en-US/

 

Hope this information helps!

 

Regards,

Jenith

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I found this on firefox support, so I have to install 32-bit version of firefox

The Windows 64-bit version of Firefox only has the Flash and Silverlight Plugins whitelisted. If you need Java (or any other Plugins) you'll need to use the Windows 32-bit version of Firefox.

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Last updated January 26, 2024 Views 2,188 Applies to: