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Wifi Option not showing in windows 11

I am Having

Today i started my laptop and it didnt connected to wifi. Even nothing about wifi was shown in toggle menu & even in Settings > Network & internet.

I visited Asus website and downloaded Network driver and installed it. Wooh. Still Nothing appearing in wifi menu.

Then i went to Check Device manager > Network Adopters > RealTek PCI Gbe Family controller > Events >

It says device not started,

Log Name: Microsoft-Windows-Kernel-PnP/Configuration Source: Microsoft-Windows-Kernel-PnP Date: 22-06-2022 17:50:55 Event ID: 411 Task Category: None Level: Error Keywords: User: SYSTEM Computer: LAPTOP-C1QJ2SO4 Description: Device PCI\VEN_10EC&DEV_8168&SUBSYS_208F1043&REV_15\01000000684CE00000 had a problem starting. Driver Name: rtcx21x64.inf Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Service: rtcx21 Lower Filters: Upper Filters: Problem: 0x0 Problem Status: 0xC00000E5 Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 411 0 2 0 0 0x4000000000000000 683 Microsoft-Windows-Kernel-PnP/Configuration LAPTOP-C1QJ2SO4 PCI\VEN_10EC&DEV_8168&SUBSYS_208F1043&REV_15\01000000684CE00000 rtcx21x64.inf {4d36e972-e325-11ce-bfc1-08002be10318} rtcx21 0x0 0xc00000e5


Information about my software

Edition Windows 11 Home Single Language
Version 22H2
Installed on ‎07-‎06-‎2022
OS build 22621.160
Experience Windows Feature Experience Pack 1000.22632.1000.0

You update ALL drivers & Bios from the Asus shortcut which would be pre-installed on your system, and no where else.

If still an issue you run Asus diagnostics

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help.

-Press the Windows key + X
-Go to Device Manager
-Expand the Network Adapters
-Look for the Wireless driver that was installed
-Right-click and Update
-Look for "Browse my computer for driver
-Let me pick drivers available drivers
-Choose an old driver and use it.


Let me know how it goes and I hope that helps.

Bernard
Independent Advisor

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I have tried this step and it does update at that moment, however......Once you exit that menu the Device manager window flickers a few times and the warning status reappears. The device status states "Windows has stopped this device because it has reported problems (code 43).

No resolution

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Last updated May 20, 2024 Views 6,044 Applies to: