Wifi connection is often interrupted

The Wifi connection is interrupted with varying probability. Sometimes it is completely unstable and occurs every few seconds. Sometimes it doesn't occur for hours. It occurs most often in some hotspots than others.

There is the error in the Event Viewer/Windows Logs/System:

"The server could not bind to the transport \Device\NetBT_Tcpip_{GUID} because another computer on the network has the same name. The server could not start."

It's the only error log I can see despite many interruptions.

I can see a few warning-level logs:

"6062 - Lso was triggered"

and Information level logs, e.g.:

"The driver entered RTD3.

All the connected devices will be removed from driver's internal state, so it is expected that DeviceDisconnected events will happen."

"7003 - Roam Complete"

My PC: Windows 11, Killer(R) Wi-Fi 6 AX1650s 160MHz Wireless Network Adapter (201D2W), Driver version: 22.100.1.1, Dell XPS 9510

I saw a similar thread which is not helpful, unfortunately: https://answers.microsoft.com/en-us/windows/forum/all/constantly-internet-disconnecting-with-error-id/9ea4d42f-2ce5-454b-bdc1-20502856186a. There isn't the "Allow the computer to turn off this device to save power" option in my system.

Can I ask you to advice about troubleshooting and fixing the issue, please?

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Carlo TJ

Independent Advisor

Good Day UserDellXPS,

My name is Carlo, I am also using Windows 11 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Go to Settings
-Click Ssytem
-Click Troubleshooter then Additional troubleshooter.
-Look for Internet Connection and run the troubleshooter.

-Go to Device Manager
-Expand the Network Adapters
-Look for the Wireless driver that was installed
-Right click and Update
-Look for "Browse my computer for driver
-Let me pick drivers available drivers
-Choose an old driver and use it.

Reset Network Settings
Open Settings.
Click on Network & Internet.
Click on Status.
Under the "Change your network settings" section, click the Network reset option.
Click the Reset now button.
Click the Yes button.

-Click Start, type CMD and run as administrator
-Copy and paste each of the commands below and hit enter.

netsh int ip reset

netsh advfirewall reset

netsh winsock reset

ipconfig /flushdns

ipconfig /release

ipconfig /renew

Once you entered all those commands restart your computer and observe the connection.

if issue persists, proceed with these steps.

Go to this link and download the driver.

https://dl.dell.com/FOLDER08037578M/2/Killer-16...

Once downloaded save it to your browser.

-Go to Device Manager
-Expand the Network Adapters
-Look for the Wireless driver that was installed
-Right click and Uninstall

Once uninstalled go now to your desktop and install the driver you just downloaded.

Restart and observe the connection.

I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.

Sincerely,
Carlo T.
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Wifi connection is often interrupted

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