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Why is my camera not working?

My camera does not work. This is what I see

What happens is when I restart my laptop my camera works while it is just coming on. After it boots up completely, it is not detected. I go to device manager and it is not there after some time. I tried to troubleshoot it selecting the hardware option and there's nothing that can help. One time I restarted my laptop and went straight to the device manager to see if I could see it. I did and selected update driver and it said it's up to date. I can't figure it out at all. I'm on the latest windows version.

Hi, FireAlmond38092

My name is Kathleen and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps.

https://support.microsoft.com/en-us/help/13753/...

Let us know if these steps help you to resolve the issue.

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Don't you think I would've done all this already before asking a question? That's why I'm here. I did all this. Most of these solutions involve going into the device manager but if you read you would see that it's not detected in the device manager and when I troubleshoot hardware and devices it doesn't do anything. My camera works for the first minute but once the laptop boots up completely it stops. I have feeling it has to do with some software that doesn't boot up until after a minute but I don't know what it could be. It's not any antivirus software.

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What is some software that could be interfering with the camera other than antivirus software?

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I recommend using SFC
Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:
•- DISM.exe /Online /Cleanup-image /Scanhealth
•- DISM.exe /Online /Cleanup-image /Restorehealth
•- DISM.exe /online /cleanup-image /startcomponentcleanup
•- sfc /scannow

https://answers.microsoft.com/en-us/windows/for...

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Hi FireAlmond38092
Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Share with me your DirectX Diagnostic report
Windows Key+R > Type dxdiag and Enter > Save All information (down button) to a Text file > Upload text file to Onedrive and share the link here
Sincerely yours,
Vijay A. Verma @ https://excelbianalytics.com

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This repaired some corrupt files but did not fix my webcam.

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I recommend you to completely repair Windows, before you have to make a copy of your personal files

By: Andre Da Costa is a trusted Microsoft MVP

https://answers.microsoft.com/en-us/windows/for...

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I really don't think something like this is needed because like I said, my camera works until all the apps start up. I'll try something else. Thanks for your time.

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Follow these steps:

1) launch powershell
2) Set-ExecutionPolicy Unrestricted
3) Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your system

Check this link, I hope it helps
https://support.microsoft.com/en-us/help/402749...
https://www.yourwindowsguide.com/2018/08/resolv...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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I fixed the problem. I just had to press F10. Why isn't this anywhere on microsoft support? It could help a lot of people.

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Question Info

Last updated April 15, 2024 Views 168 Applies to: