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Why does my computer keep crashing randomly?

I've updated everything I can think of, have a brand new hard drive, new install of Windows 11, everything's fairly clean, but the machine keeps crashing. Event Viewer pointed me to a dump file, and I've read it via WinDbg, but I really have no idea what I'm looking at. I tried that Driver Validator thing, but that was a nightmare trying to get to shut off (since Safe Mode won't use PINs, apparently). I only had it looking at two "outdated" drivers, and the one that came up constantly on the BSOD was ASI03. Now, that could be because it was the first one, could be the problem child, I have no idea. I have a copy of the dump file, I just have no idea where to upload it for analysis, or what line to look at to pinpoint which driver needs to go away.

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Hello!

Upload this file to a cloud like OneDrive and send me a link. Follow the steps below:
1. Press the WINDOWS + R keys > Type "%windir%" (without quotes) > Search for the "minidumps" folder.

2. Upload all files inside the Minidumps folder to OneDrive. The link below shows how to do this.

https://support.microsoft.com/en-us/office/uplo... %20com,want to%20load%20and%20choose%20Open.

3. When uploading, share the files via a link. The steps are explained in the tutorial below.
- Don't forget to grant access to whoever has the link.

https://support.microsoft.com/en-us/office/shar...

Please answer the questions below:
1. How does your computer crash? Does it freeze? Does it display a Blue Screen or Black Screen?

2. Does the computer crash only in one application or game? OR in all applications and games?

3. Does this problem occur when performing heavy tasks? Or randomly?
Time Zone: Londrina, Brazil (UTC/GMT-3)

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As requested.

Dump Files

As for the other questions, it's kind of random. At first it would just restart when I wasn't near it once every few days, so I've been trying to dig in a figure out what the issue is. Now I'm getting BSODs pretty frequently.

Yesterday, I played three different games and all three crashed. Random amount of time in game, games on different disks.

Problem just seems to occur randomly. The latest crash a few minutes ago, all I had open was Edge and Windows Explorer. SFC has been run a few times and doesn't show anything. I've been going out to ASUS and Intel to try to get newer drivers, but that doesn't seem to help. If anything, it's made it worse.

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I have analyzed the minidump files and they did not provide any useful information other than system errors.

Let me get this straight:

You bought a new hard drive. Is this new drive being used as secondary storage, or is Windows installed on it?

Did you install Windows 11 on it using installation media, or did you clone Windows from the old drive to the new drive?

If the problems occur when you put in the new drive, it may be faulty.
Time Zone: Londrina, Brazil (UTC/GMT-3)

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Last updated April 16, 2025 Views 41 Applies to: