White filter on all videos played

When playing any local videos using Windows Media Player or Windows 10 movies and TV, there appears to be a white filter on top of any video played.

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This is a screenshot from windows 10 videos and TV app.

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This is a screenshot from Windows Media Player app.

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However, this won't happen with a third party player, like VLC.

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Using Potplayer, same issue. From the player information, it says it's decoding on the "built-in video codec/transform", I think this is the cause of the reason.

I have installed a software called bluesky frame rate converter before, and used it for several months. I think I may have wrongly clicked any buttons in this software that induced this problem. I have now completely uninstalled this software. I reinstalled all the codecs with Download K-Lite Codec Pack (codecguide.com) with all settings reset to default, I have upgraded and downgraded my graphic driver to different versions, but none of them help.

In particular, my problem loooks similar to this problem. Windows Media Player plays video in white cast/washed out color - Microsoft Community. I am tried the solution proposed, but it gets even stranger.

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Setting the brightness and contrast to minimum and maximum has no effect on the video played.

Besides, this problem persists in my online video steaming websites.

ImageLooks how white out it is compare to the image on the right.

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And on other websites as well

Just an additional note, I've already installed the latest system update, (that happened two weeks ago). I have tried the command for mirror repair and sfc scan

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Hi Eason. I'm Greg, 10 years awarded Windows MVP, here to help you.

1) The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

First make sure you have updated the Display driver from the PC or motherboard maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...
or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...
or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.

Check for a monitor driver by expediting Windows Updates (including Optional Updates) in Settings > Update & Security > Windows Update > Check for Updates to install all Updates until no more are offered.

2) Try these additional fixes if needed:

https://www.reddit.com/r/techhelp/comments/iwk7...

https://www.reddit.com/r/samsunggalaxy/comments...

https://www.reddit.com/r/edge/comments/jtgfnr/w...

https://forums.opera.com/topic/41997/white-filt...

3) Try resetting graphics in Windows 10:
https://helpdeskgeek.com/how-to/3-ways-to-reset...

Feel free to ask back any questions. Based on detailed results you post back I will have other suggestions if necessary.
______________________________________________

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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Thx! The problem has been solved by completely reinstall the graphic driver.

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So glad to hear it, Eason! Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months.

Also if any particular post provided the solution, please mark it as Answer or Helpful to help others who find this thread.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Last updated April 18, 2025 Views 4,665 Applies to: