Good Day BillThursfield,
My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10 pc. Let us work together to sort this out.
How do you access your emails? is it using the default Windows 10 Mail app, Outlook application or using a browser in Outlook.com?
Try to expand all your folders in your account when accessing your emails and check if the spam or junk folder are present.
I'll look forward for your response.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.
*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. To protect your privacy, do not post any personal information.
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