wHERE CAN I FIND MY DIGITAL LICENCE

WHERE CAN I FIND MY DIGITAL LICENCE?
I JUST UPGRADED FROM WIN. 8.1 TO WIN.10 THROUGH THE ASSISTIVE TECHNOLOGIES FREE UPGRADE OF WINDOWS 10 LAST NIGHT ..
AFTER I INSTALLED IT ... IT SAYS IN THE ACTIVATION "UNABLE TO CONNECT TO ACTIVATION SERVER"
I DONT KNOW WHAT TO DO... IM CONNECTED TO THE INTERNET 

Hi Lloyd,

Since you upgraded from Windows 8.1 to Windows 10 using the free upgrade, you should have a digital license instead of a product key. Digital license is an activation method in Windows 10 that doesn't require a product key.

We suggest using the Activation troubleshooter and try activating Windows 10 again. For your reference, check this article on how to use the Activation troubleshooter. If the issue still persists, we recommend contacting our Answer Desk for further assistance with the activation. Click this link on how to get in touch with Answer Desk.

Feel free to post back if you have other concerns.

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Windows 10 Digital License

When you upgraded from a previous version of Windows or receive a new computer preinstalled with Windows 10, what happened is the hardware (your PC) will get a digital entitlement, where a unique signature of the computer will be stored on Microsoft Activation Servers. The Windows 7 or Windows 8 genuine license you were previously running will be exchanged for a diagnostics key.

Anytime you need to reinstall Windows 10 on that machine, just proceed to reinstall Windows 10. It will automatically reactivate. You will prompted to enter a product key a couple times through the installation, click I don't have a key and Do this later.

There is no need to know or get a new key, but if you have issues with Digital Licensing or the Activation Troubleshooter, you can utilize an existing Windows 7 or Windows 8/8.1 product key you already own to reactivate if necessary. or use the reset function in Windows 10.

See:

Best,
Andre
twitter/adacosta
groovypost.com

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I changed PCs and I wanted use that Digital copy?
First month said that it needs activation by my organization.

Now Activate Windows logo at bottom right corner appears and in Windows Activation Settings I have this error: We can't activate Windows on this device as we can't connect to your organization's activation server. Make sure you're connected to your organization's network and try again. If you continue having problems with activation, contact your organization's support person. Error code: 0x8007232B

So what to do?

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Hi TheSViper,

You might see this error if you entered a product key that doesn't match the edition of Windows on your device. To have a better understanding about this issue, I'd like to know which edition of Windows is currently installed on your computer. You can find this information by clicking the Start button, type winver, and then press Enter.

For additional information, please check Andre Da Costa's post on this link.

I am looking forward to your response.

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My Dell notebook was Windows 7.  Microsoft told me to upgrade to Windows 10. I upgrade it from Windows 7 to Windows 10.  Last week I reset Windows 10. Today I found that “your Windows license will expire soon” ,” You need to active Windows  in settings”. Could you please tell me what should I do?

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Where can I find my digital licence? I bought a Dell Inspiron from Dell with 8.1 loaded and upgraded to Windows 10 when it was released with no problems.  Then a couple of days ago a message appears bottom right of my screen "Activate Windows Go to settings to activate Windows". This has been impossible because I cannot find a digital license. Saying that I can activate Windows with a digital license is no use unless I can find it and input it. Perhaps microsoft could support this customer by providing me with it.

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I also have the same experience since the first week of Sept 2018. In the settings screen however I find that it has been activated. Then why this message appears repeatedly? Do I have to find the digital licence? If anyone you have an answer to my (our) problem kindly mail it to *** Email address is removed for privacy ***. 
Thank you.

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Hi,

Thanks for replying. I trawled through pages on microsoft's windows help pages and found a reference to NeoSmart Technologies who provide a downloadable program that finds the activation key. Try that and hopefully it works for you. It didn't for me so I had to contact the helpdesk who were stumped at first but very clever and persistent. They solved it for me. Thanks Helpdesk staff!

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Please, can i find my pro key before the free upgrade to win 10??And if yes how?? Plus how can i see if my existing digi licence is reliable??? Thank's from before.. (oh, i forgot to say i have allready log in to microsoft account so my laptop says my licence is digital and I exist to my account) 🙂

(I have a 500GB HDD and i want to upgrade with a brand new 240GB SSD)**

**this is what im tryng to do.. 

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Last updated April 10, 2025 Views 142,326 Applies to: