Hello,Lanfie
Welcome to posting in the Microsoft Community.
I understand that whenever you switch tabs, windows, or make display changes, the screen fails to display the content properly, similar to a “scratch ticket” effect.
Based on your description of the screen display, which is very typical of graphics rendering problems caused by graphics card driver incompatibility, let me offer you some suggestions for you and your family members to try.
Ⅰ. Go to the official website of the computer brand manufacturer and use tools such as DDU to completely remove the current driver and its residual files and registry entries to avoid problems caused by incomplete driver updates or file conflicts. Thus providing a clean base for new driver installation. In addition, besides using the latest version of the graphics card driver directly, it is recommended that you install several older versions of the driver to try them out separately. This is because while the latest driver covers some performance enhancements and new feature support, it may also cause unstable performance due to new feature changes or lack of optimization.
Ⅱ. If you are using Edge browser or most other browsers, there is a hardware acceleration function in the setting options, please turn it off, which may avoid the conflict with the graphics card driver. If you are using Edge browser you can try the following steps.
III. You can try to uninstall the update and rollback your system to the previous version to troubleshoot the problem caused by the system update and wait for the graphics driver update afterwards or after the problem is fixed to perform the update.
1. System built-in rollback button
2. Using System Restore Points
Type Control Panel in the bottom search bar, then select “Recovery > Open System Restore > Next”, select the restore point before the system update, and then select Next > Finish.
3. Restoring the environment through WinRE
Click the Start button in the bottom left corner of the screen and select Settings.
In the Settings window, click on “Update & Security” and in the left menu, select “Recovery”.
In the Advanced Startup section, click the Restart Now button. This will restart your computer and take you to the advanced startup options.
From the options that appear, select “Troubleshooting > Advanced Options > Uninstalling updates”.
After you refer to the above steps, you can share some information in this thread and I will answer your questions further. Thank you for your understanding and cooperation!
Best Regards,
Rota|Microsoft Community Support Specialist