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What's Causing My Pc To Crash While Gaming

Processor 11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz 2.50 GHz

Installed RAM 32.0 GB (31.9 GB usable)

Device ID F8253963-7108-452A-9E3C-992C07B7CF7C

Product ID 00326-10000-00000-AA282

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

At random game will crash for no reason. Sometimes it'll crash the whole pc giving a blue screen. I don't remember the error code but once it said something about pool error and another saying system error. But almost every game I launch including games released in around 2009 crashes after 5 or 20 minutes and kicks me out of them or crashes the entire pc. I'm thinking something is corrupted somewhere. I've also just updated to the latest windows 11 update and updated my graphics driver.

Hi,
My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

Please share memory dumps to OneDrive for analysis.
https://answers.microsoft.com/en-us/windows/for...

Check system journal (Event Viewer) for possible errors at these moments, especially Kernel-Power errors. DistributedCOM errors should be ignored.
Or save system journal to evtx file and share it to OneDrive for analysis.
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Hi,
My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

Please share memory dumps to OneDrive for analysis.
https://answers.microsoft.com/en-us/windows/for...

Check system journal (Event Viewer) for possible errors at these moments, especially Kernel-Power errors. DistributedCOM errors should be ignored.
Or save system journal to evtx file and share it to OneDrive for analysis.

I ended up contacting support, they said there’s too many registry files missing and it’s better just to restore the computer. They told me it’s most likely a Windows update that corrupted files or a third party application and it’ll be a difficult to find out which software may be causing problems

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Did you use any optimisation or registry cleaning programs? They may cause such corruption, Windows updates cannot do this.
What is your decision?
Please note, if the problem is caused by hardware, neither reset nor reinstalling will help unfortunately. So please check system journal before making a decision.
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Last updated April 17, 2025 Views 92 Applies to: