what is windows shell experience and why do i get a window telling me to ask for permission to use it

When I log in, a window opens on my desktop with "Microsoft family features" in the heading, telling me to ask for permission to use "Windows Shell Experience". My account is the adult account in my family and there should not be any Microsoft family restrictions on my account. Why am I getting this window?
 

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Last updated May 21, 2020 Views 26,699 Applies to:

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Windows Shell Experience Host points to the process shellexperiencehost.exe in Task Manager. The purpose of "Shell Experience Host" is to provide Universal App integration in the Windows Shell (Windows Explorer), notably the taskbar. In simple, it responsible for the running of the Universal App in Windows 10. The file ShellExperienceHost.exe is located at %SystemRoot%\SystemApps\ShellExperienceHost_cw5n1h2txyewy.

If its popping up, try the following:

Open Start, type: CMD
Right click CMD
Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:
Open Start, type: CMD
Right click CMD
Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Hi, I have the same error message, I tried your steps but it did not resolve the issue. Thanks. Peter

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Hi, I have the same error message, I tried your steps and everything came back ok, but it did not resolve the issue. Thanks. 

Andy

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This didn't help me either. I have also been having other issues, possibly hardware as my primary SSD drive wasn't recognized but the Blu-Ray drive was. Plugged it into that slot and it was recognized. That says at least some of the SATA on the MB are having issues. The was recognized when plugged into another machine so I know it's fine. This is likely why these scans didn't work in my case. I also had random restarts until I opened the case and left it open. When I did get windows to load, my start menu was back to default. So something is wrong and not just with my hardware. Hmmm...

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Hi Andre, I also followed all the steps but the annoying message still pops up.

Anthony

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Yes I get the exact same problem. Seems to have occured since that last big Windows Update to 10 the one where it sticks those extra icons under your sign in and has "improved security".

My eye its been tosh since.

Doesnt seem to be an answer to it.

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Same problem

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Same problem here, too:

Ask for permission

You'll need to ask an adult in your family if you can use:

Windows Shell Experience


(PFN:Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy)

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Bump

Same issue.  Took the recommended steps.  All came out fine but did not fix the problem.

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Windows Shell Experience Host points to the process shellexperiencehost.exe in Task Manager. The purpose of "Shell Experience Host" is to provide Universal App integration in the Windows Shell (Windows Explorer), notably the taskbar. In simple, it responsible for the running of the Universal App in Windows 10. The file ShellExperienceHost.exe is located at %SystemRoot%\SystemApps\ShellExperienceHost_cw5n1h2txyewy.

If its popping up, try the following:

Open Start, type: CMD
Right click CMD
Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:
Open Start, type: CMD
Right click CMD
Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

Didn't work and this is a fresh install of Windows done by Microsoft level 3 or 4 (So many upgrade transfers I lost count). They did it all themselves remotely to try to get rid of the issue but, it still persists. I am the one who handles Microsoft Family so the only adult I could ask is myself. There is also no way to add this program to allowed apps for adults.

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