I have been unable to update Windows 10 with important updates since my first initial installation. I was running Windows 7 and accepted the offer to upgrade when Microsoft released Windows 10 and offered the free upgrade. I spent almost eight hours in chat yesterday with four different Microsoft support technicians who were provided access to my computer, spent time running different diagnostics and making changes and all assured me they resolved the problem. They did not and I still cannot update my computer.
What conditions would cause me to received an error code 0xc1900200 when updating Windows 10? And, what can I do to resolve it? I had asked to have my issue escalated to a level 2 engineer to no avail. So much for Microsoft's customer service. In my last attempt, I was put on hold and after a significant amount of time, I was simply disconnected and even though they had my phone number, no one called me back as they indicated they would if we got disconnected.
In addition to the above error code, I also occasionally get a written message about not being able to update a system partition. My C: drive is partitioned into four segments. Basic (OEM partition), Basic (Recovery partition), Basic (Boot, Page file, Crash dump, Primary partition), and Basic (System, Active, Primary partition). The status of all four segments is "Healthy." The first two are 100% free, the third is 75% free, and the last is 0% free (1MB available). I don't know if this contributes to the update problem or not.
I advised all the tech support individuals of these error messages but none seemed to focus on these issues. Any advice or corrective measures would be most appreciated. Thank you!