This message came up on my computer with the options of "Restart Now" "Another Time" and "Ok". I am unable to click on any of the options or get rid of the message. I have rebooted my computer now, multiple times.
Any suggestions?
This message came up on my computer with the options of "Restart Now" "Another Time" and "Ok". I am unable to click on any of the options or get rid of the message. I have rebooted my computer now, multiple times.
Any suggestions?
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This message came up on my computer with the options of "Restart Now" "Another Time" and "Ok". I am unable to click on any of the options or get rid of the message. I have rebooted my computer now, multiple times.
Any suggestions?
To be clear, my computer is completely locked up because of this message. I can not get rid of it or get past it.
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it really annoys me how andre (click start????) alice (right click the start button?) and Stefano (well, at least he proposes a hot reboot) cant even understand the problem. it seems they have no idea of the problem itself.
I had the problem and the computer FROZES!! no keystroke works!!
the only one-one with a REAL solution is callowjg (applauses, pal) thank you
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Thats exactly what i was thinking! Dont they understand you cant click anything?
Exacto
At least callowjg offered a real solution that worked for me
Regards pal
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Here are my observations:
The application that gets unresponsive shows in the Task Manager as MusNotificationUx.exe.
To get rid of the frozen "We've got an update for you", you'd have to be able to kill the unresponsive app.
The only way to do that is to have two monitors setup in the "Extend these monitors" mode, press CTRL-ALT-DEL and hope that this action pops up the Task Monitor to the second monitor that's not frozen. Then you can find and terminate MusNotificationUx.exe from there.
Next time I'll try the CTRL-ALT-DEL logout and login approach.
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I've been having this problem myself and so far I've just seen the same robot answers from 'independent consultants' that don't address the issue. I tried on a whim to see if I could fix this through the command line. I'm able to open it via Windows + R then cmd. I looked around to see how to kill a process from within this and found the following steps;
I scanned the list and sure enough MusNotificationUx.exe was listed, I used the above three steps to kill the process and it worked for me. I was then able to operate normally on the desktop. First thing I checked was Windows Update, these are managed by the organisation so will probably fail but at least I was able to un-bork this insipid update prompt. Hopefully this might work for others.
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