we are using microsoft wireless display adapter in our organization and we facing disconnection issue when screen on presented.

Hello Team,

we are using Microsoft wireless display adapter in our organization, and we are facing disconnection issue when screen on presented. request you to please help.

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Hello Gulab, I'm Johrelle a fellow Windows/Microsoft user. I'm happy to assist you.

Ensure all your Microsoft Wireless Display Adapters are running the latest firmware. Outdated firmware can cause compatibility issues and bugs. You can check and update firmware using the Microsoft Wireless Display Adapter app from the Microsoft Store.

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we have already updated wireless display adapter with latest firmware.

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Have you tried running the Network Adapter troubleshooter to identify and fix any network-related problems? If not, click on the Start button and select Settings. Click on Network & Internet. Click on Status. Under Change your network settings, select Network Troubleshooter. Follow the on-screen instructions in the troubleshooter.

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Last updated June 23, 2024 Views 15 Applies to: