video tdr failure, nvlddmkm.sys bsod

Every time I try to play a game, I get a blue screen of death after about 10 minutes. on the bsod, it says:

stop code: VIDEO TDR FAILURE

what failed: nvlddmkm.sys

I have tried so many things to resolve this issue, including factory resetting my pc. can anyone help me with this?

My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

"nvlddmkm.sys" is an NVIDIA driver.

Are you using an app like NVIDIA Broadcaster? If so, please uninstall and test to see if the problem occurs.

Also uninstall the current graphics card driver using DDU tool, go to the nvidia website and search for the driver before the last one released, download and install it.
https://www.nvidia.com/Download/Find.aspx?lang=...


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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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hi, thanks for trying to help but I removed my drivers with DDU and installed new ones, however the problem unfortunately still persists.

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Did you install drivers older than the last one released?

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yes, I've tried both older and newer drivers and the problem persists

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If the problem persists, it could be an issue with the GPU itself, as you have already done a factory reset as well.

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is there a way I could fix the gpu? or do I just have to get a new one

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The ideal would be to take it to a technical support center for testing or contact the manufacturer's support.

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Last updated April 18, 2025 Views 165 Applies to: