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VIDEO SCHEDULER INTERNAL ERROR


From time to time, I get a BSOD with the error "Video Scheduler Internal Error". Upon looking at one of the minidump files, I am having some difficulty deciphering what it actually says. It seems like it's a driver error, but that is all I can gather. Can anyone help me understand this and does anyone know how to fix this, please?

Microsoft (R) Windows Debugger Version 10.0.25136.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff800`60a00000 PsLoadedModuleList = 0xfffff800`6162a250
Debug session time: Sun Aug 21 23:06:05.682 2022 (UTC + 7:00)
System Uptime: 0 days 0:08:32.295
Loading Kernel Symbols
...............................................................
.....Page 4004e0 not present in the dump file. Type ".hh dbgerr004" for details
...........................................................
.................................................
Loading User Symbols

Loading unloaded module list
......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`60df88c0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffa387`a5169890=0000000000000119
10: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000002, The driver failed upon the submission of a command.
Arg2: ffffffffc000000d
Arg3: ffffa387a5169960
Arg4: ffffdc04f3b6cad0

Debugging Details:
------------------

Page 4004e0 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72e6 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c72f1 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7303 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7304 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c7305 not present in the dump file. Type ".hh dbgerr004" for details

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3265

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 14218

    Key  : Analysis.Init.CPU.mSec
    Value: 1265

    Key  : Analysis.Init.Elapsed.mSec
    Value: 44640

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 107

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x119

    Key  : Bugcheck.Code.KiBugCheckData
    Value: 0x119

    Key  : Bugcheck.Code.Register
    Value: 0x119

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  MEMORY.DMP

BUGCHECK_CODE:  119

BUGCHECK_P1: 2

BUGCHECK_P2: ffffffffc000000d

BUGCHECK_P3: ffffa387a5169960

BUGCHECK_P4: ffffdc04f3b6cad0

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  System

STACK_TEXT:  
ffffa387`a5169888 fffff800`66433ad0     : 00000000`00000119 00000000`00000002 ffffffff`c000000d ffffa387`a5169960 : nt!KeBugCheckEx
ffffa387`a5169890 fffff800`6ed89cb9     : ffffdc04`f3b69000 00000000`c000000d ffffa387`a5169999 00000000`00000005 : watchdog!WdLogEvent5_WdCriticalError+0xe0
ffffa387`a51698d0 fffff800`6ee0432d     : ffffdc04`00000000 ffffdc04`f3b6cad0 ffffdc04`f3a78000 ffffdc04`fe910460 : dxgmms2!VidSchiSendToExecutionQueue+0xa99
ffffa387`a5169a00 fffff800`6ee0d1aa     : ffffdc04`fe910460 ffffdc04`eb662080 00000000`00000000 fffff800`6ee0cf50 : dxgmms2!VidSchiSubmitPagingCommand+0x2ed
ffffa387`a5169b80 fffff800`6ee0d01a     : ffffdc04`f3a78400 fffff800`6ee0cf50 ffffdc04`f3a78000 ffff9200`3abec100 : dxgmms2!VidSchiRun_PriorityTable+0x17a
ffffa387`a5169bd0 fffff800`60d58235     : ffffdc04`f3aa7280 fffff800`00000001 ffffdc04`f3a78000 000f8067`bcbbbdff : dxgmms2!VidSchiWorkerThread+0xca
ffffa387`a5169c10 fffff800`60dfff48     : ffff9200`3abec180 ffffdc04`f3aa7280 fffff800`60d581e0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffa387`a5169c60 00000000`00000000     : ffffa387`a516a000 ffffa387`a5164000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  dxgmms2!VidSchiSendToExecutionQueue+a99

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.19041.1865

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  a99

FAILURE_BUCKET_ID:  0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidSchiSendToExecutionQueue

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {9a11bf9c-270e-962e-7a82-3efdab93c10e}

Followup:     MachineOwner
---------

10: kd> lmvm dxgmms2
Browse full module list
start             end                 module name
fffff800`6ed80000 fffff800`6ee61000   dxgmms2  # (pdb symbols)          C:\ProgramData\Dbg\sym\dxgmms2.pdb\658A49B50DE9B7F7E07D707F2747F56B1\dxgmms2.pdb
    Loaded symbol image file: dxgmms2.sys
    Mapped memory image file: C:\ProgramData\Dbg\sym\dxgmms2.sys\A2130FD9e1000\dxgmms2.sys
    Image path: \SystemRoot\System32\drivers\dxgmms2.sys
    Image name: dxgmms2.sys
    Browse all global symbols  functions  data
    Image was built with /Brepro flag.
    Timestamp:        A2130FD9 (This is a reproducible build file hash, not a timestamp)
    CheckSum:         000E4BAE
    ImageSize:        000E1000
    File version:     10.0.19041.1865
    Product version:  10.0.19041.1865
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     dxgmms2.sys
        OriginalFilename: dxgmms2.sys
        ProductVersion:   10.0.19041.1865
        FileVersion:      10.0.19041.1865 (WinBuild.160101.0800)
        FileDescription:  DirectX Graphics MMS
        LegalCopyright:   © Microsoft Corporation. All rights reserved.

here is my minidup file

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Hi rubich,

I'm Paul and I'm here to help you with your concern.


VIDEO_SCHEDULER_INTERNAL_ERROR (119) is mostly related to the graphics card driver.


Please try the following.

1. Install the latest Windows updates.

2. Update or Rollback the Graphics card driver in the Device Manager.
Open Device Manager >> click Display Adapters >> right- click your Graphics card driver >> click Update Driver.
If the system says that you have the latest driver installed. Try to Roll back the driver. Right-click your Graphics card driver >> click Properties >> click Driver tab >> click Roll back driver.

3. Use the Graphics card manufacturer Software to update the driver.

4. Clean uninstall the currently installed Graphics card driver using DDU then download and install the older/different driver version from the PC/Graphics card manufacturer's support website.


I hope this helps. Feel free to ask back any questions and keep me posted.

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Hi rubich,

I'm Paul and I'm here to help you with your concern.


VIDEO_SCHEDULER_INTERNAL_ERROR (119) is mostly related to the graphics card driver.


Please try the following.

1. Install the latest Windows updates.

2. Update or Rollback the Graphics card driver in the Device Manager.
Open Device Manager >> click Display Adapters >> right- click your Graphics card driver >> click Update Driver.
If the system says that you have the latest driver installed. Try to Roll back the driver. Right-click your Graphics card driver >> click Properties >> click Driver tab >> click Roll back driver.

3. Use the Graphics card manufacturer Software to update the driver.

4. Clean uninstall the currently installed Graphics card driver using DDU then download and install the older/different driver version from the PC/Graphics card manufacturer's support website.


I hope this helps. Feel free to ask back any questions and keep me posted.

reinstall fresh windows can help? or maybe my gpu hardware broke down? can this error cause by gpu hardware failure?

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one small important detail (maybe), that when this error occur. My screen is become pretty like the picture i attack down there, freeze and auto shutthe screen down. My computer restart again, it's a sign of gpu failure?

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Yes, it could be the graphics card driver or the hardware(GPU) itself.


The best option to confirm if the GPU is already broken/faulty is to try the GPU with a different motherboard and see if it will have the same problem.


Anyway, may I confirm if you have already tried the solutions I provided above?

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hello. i am so sorry if i am bothering you by replying on a solved forum but i have same problem like you , my screen will have those small blocks and BSOD at the end.

did you solved it by reinstalling driver ? or did you Replaced your GPU to fix?

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Question Info

Last updated March 11, 2024 Views 2,856 Applies to: