i have a Windows 11 Dell XPS computer (2021) and am finding it hard to set up Verizon/AOL e-mail on either the home Windows e-mail app or in the Office Outlook e-mail app.
I know that since Verizon's e-mail migration to AOL there came some changes about June or July of this year that affect Windows computers handling Verizon/AOL e-mail...
And that is where the problem lies! I used to be able to follow these steps to establish e-mail in the Windows e-mail app:
1. Hit search box and then click on SETTINGS
2. In SETTINGS click on accounts
3. On next screen click on E-MAIL AND APP ACCOUNTS
4. In next window click on ADD AN ACCOUNT
5. In ADD AN ACCOUNT scroll down to SUN SYMBOL. Click on this for ADVANCED SETUP
7. In ADVANCED SETUP click on INTERNET E-MAIL
Next come a series of categories where the rectangular squares need filled in:
E-MAIL ADDRESS [I put *** Email address is removed for privacy ***]
USER NAME [I put *** Email address is removed for privacy ***}
PASSWORD [i put in my AOL/Verizon password]
ACCOUNT NAME [I put in AOL Verizon E Mail]
SEND MESSAGES USING THIS NAME [I used my first and last name]
INCOMMING MAIL SERVER [I put pop.verizon.net:995]
ACCOUNT TYPE [I put pop3]
The next 4 have checks marks to the left beside them [uncheck the last 3]:
Outgoing server requires authenticatioin
Use same user name and password for sending e-mail
Require SSL for incoming e-mail
Require SSL for outgoing e-mail
After doing so, more categories appear and have to be filled in:
OUTGOING (Smtp e-mail server [i put smtp.verizon.net:465]
Fill in OUTGOING SERVER USER NAME [ same as user name above]
OUTGOING SERVER PASSWORD [same as password used in PASSWORD]
Then went back and checked the 3 unchecked boxes and then hit SIGN IN
And.....still no mail .....!!!
I even tried the suggestions Kevin-MSFT had if setup of MAIL for OUTLOOK did not work and there were:
Go to login.aol.com/account/security and log in with your Verizon [AOL] E-Mail account and password
Click on ACCOUNT SECURITY, then click on GENERATE APP PASSWORD
From the select your app drop down menu under the app passwords window select OUTLOOK [for Outlook] and fill in
Windows 11 E Mail [for that mail app]
Then click GENERATE [password] and copy that password
Go back to CHANGE ACCOUNT SETTINGS and paste generated password [for whichever mail app it was generated for]
Hit CONNECT
Suffice it to say that hasn't worked either in Windows 11
Am i formatting/imputting the info or settings wrong or are there some extra steps i am missing?
Any help anyone can give regarding this in Windows 11 would be greatly appreciated!
Thank you for your time!