Question

Q: Various BSODs, just can't get a handle on it.

For nearly two weeks now I have suffered with a rash of BSODs. I have seen various stop codes and I have also had good system file checks and un-repairable system file checks. The proverbial straw that broke the camel's back was when I received a BSOD while the computer was sitting at the login screen for a few hours without any action on my part. 

I ran MemTest86 without issue so, yesterday, I resorted to restoring a backup from a couple of days before the first BSOD event. After the restore I updated my video and network drivers and uninstalled some unused and potentially conflicting programs. Everything was fine until another BSOD.

I'm at a loss. Do I need to restore an earlier backup, prior to the last Patch Tuesday updates or is there some other solution. I would really prefer no to reinstall Windows.

I have uploaded my dump files to http://1drv.ms/1lfxIvs.

Thanks in advance for your assistance.

0x0000000a IRQL_NOT_LESS_OR_EQUAL
0x1000007e SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
0x1000007e SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
0x0000004e PFN_LIST_CORRUPT
0x0000001e KMODE_EXCEPTION_NOT_HANDLED
0x00000109  
0x00000109  
0x0000003b SYSTEM_SERVICE_EXCEPTION
0x00000050 PAGE_FAULT_IN_NONPAGED_AREA
0x00000024 NTFS_FILE_SYSTEM
0x0000000a IRQL_NOT_LESS_OR_EQUAL
0x0000001e KMODE_EXCEPTION_NOT_HANDLED

Answer

A:

The only thing that remains on your system to me that's suspicious is Cyberlink, as the device drivers are fairly old. Can you please uninstall it for temporary troubleshooting purposes?

If you crash again afterwards, if a clean install is something you'd like to do, by all means go forward with it. After the clean install, do not install anything 3rd party for best results. I'd recommend only installing the latest drivers from the manufacturers website, and Important Windows Updates (NOT OPTIONAL).

If you begin to crash again after the clean Windows install, hardware is a problem (which I think it may be after the consistency of 0x3B's).

Regards,

Patrick

Debugger/Reverse Engineer.

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Views: 326 Last updated: December 25, 2017 Applies to: