Hi Mazen,
Welcome to Microsoft Community where you can find the answers related to Windows.
Based on the description provided, it looks like you are facing an issue while connecting Z-TEK on Windows
7 Operating system.
I would suggest you to refer the steps from the following Microsoft article to install the drives.
Update a driver for hardware that isn't working properly:
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
If the issue still persists then I would suggest you try the following methods and check.
Method 1:
Open the Hardware and Devices troubleshooter: http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
Method 2:
Try connecting to a different USB port and check if the camera gets detected or try connecting the camera on a different
computer.
Method 3:
Remove and reinstall all USB controllers.
To remove and reinstall all USB controllers, follow these steps:
a)
Click
Start, click Run, type
sysdm.cpl in the Open box, and then click
OK.
b)
Click the
Hardware tab.
c)
Click the
Device Manager button.
d)
Expand
Universal Serial Bus controllers.
e)
Right-click every device under the
Universal Serial Bus controllers node, and then click
Uninstall to remove them one at a time.
f)
Restart the computer, and then reinstall the USB controllers.
g)
Plug in the removable USB storage device, and then test to make sure that the issue is resolved.
Reference:
Tips for solving problems with USB devices:
http://windows.microsoft.com/is-IS/windows-vista/Tips-for-solving-problems-with-USB-devices
Note:
Applicable for windows 7 as well.
Hope the information provided is helpful.
If you need any other information about Windows, feel free to post your questions and we will be glad to help.
