Hello, Miranda's
Welcome to Microsoft Community.
I'm sorry to hear that you have an issue with your USB drive icons. It seems like your USB drive icon problem is caused by a corrupted registry entry. You can try to fix it by following these steps:
- Type `regedit` in the Run dialog box and press Enter.
- Navigate to: `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer`
- Under this key, you'll see a key named `DriveIcons`. Delete it and log off or restart your Windows.
- This should solve the problem and you'll get back the default drive icons in File Explorer.
Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click here to view the article.
If this doesn't work, you can also try to update or reinstall the USB drivers on your computer. You can do this by using the Device Manager:
- On Windows 10, right-click the Start button and select "Device Manager."
- Expand the "Disk Drives" and "USB Serial Bus controllers" sections and look for any devices with a yellow exclamation mark on their icon.
- If you see a device with an error icon, right-click it and select "Properties."
- On the "Driver" tab, click "Update Driver" or "Uninstall Device" and follow the instructions.
- Restart your computer and plug in your USB drives again.
Try to disable and enable the USB root hub in the Device Manager, as described in this article - USB devices may stop functioning correctly when multiple devices connected to the same USB hub go into selective suspend - Microsoft Support. This may help the USB controller recover from its unresponsive state and recognize the devices correctly.
Disable USB Selective Suspend in Power Options,This may prevent the USB devices from becoming unstable when they go into selective suspend mode.
Open the Control Panel (Press Windows+S, search Control Panel), and click on the Power Options icon.
Click on the Change plan settings link to the right of the power plan (eg, Balanced) you want to enable or disable USB selective suspend for. This will usually be for your active power plan.
Click on the Change advanced power settings link.
In Power Options, expand open USB settings and USB selective suspend setting.
Select Enabled (default) or Disabled for what you want in the On battery and Plugged in drop menus, and click on OK.
Last, try to connect your USB drive and webcam to different USB ports or use a different USB hub. This may avoid any interference or bandwidth issues between the devices.
Please feel free to let me know if you got any further updates, thanks.
Best regards,
Chandy |Microsoft Community Support Specialist
