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USB 2.0 HD UVC Webcam not working Windows 10

I have an Asus Q550LF and when i first got it the webcam (USB 2.0 HD UVC WebCam) worked fine. I upgraded to windows 8.1 and it stopped working. I have since upgraded to windows 10 (64 bit) and I got it to work by uninstalling the device through the device manager and reinstalling. Then windows 10 updated itself and now it doesn't work again. I tried the same solution but that didn't work. I also tried running the troubleshooter and updating the driver that still didn't fix it. Is anybody else experiencing this and can someone please help?
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Answer

Hi,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

I suggest you to try the steps provided below and check if it helps.

Restart the computer a few times and check for Windows Updates.

In the Search box on the taskbar, enter Windows Update, select Windows Update. On the Windows Update page, select Check for updates.

Fix Windows Camera app problems with USB web cameras:

http://windows.microsoft.com/en-US/Windows-10/fix-windows-camera-app-problems-with-usb-web-cameras

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.     

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Question Info

Last updated August 12, 2024 Views 23,383 Applies to: