UPS printer, LP2844 by Zebra, that will not print

I have a UPS thermal label printer, LP2844 by Zebra, that will not print.

I trouble shot the printer but nothing is acknowledged.

I have turned it on and off.

Added and subtracted it from my printers.

Set is a default, set it as a shared printer.

Nothing.

Help!

Thank you!

Answer
Answer

Hi lexpik,

 

Was it working fine before? Do you get any specific error messages when you try to print?

 

I would suggest you to try the following steps:

 

 

Step 1: Firstly, restart the computer and check the print queue.

 

After the computer restarts, double-click the printer icon in the lower right corner (the notification area) of the computer. The print queue opens.

 

If the print jobs remain in the print queue, continue to the next step

 

Step 2:  Run the Fixit available in the link below:

 

Troubleshoot-printer-problems

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

 

Step 3: Make sure the printer is not paused or offline.

1.    On the print queue menu bar, click Printer, and then look for the Pause Printing and Use Printer Offline items in the menu.

2.    Make sure that there is no check mark next to either item. If a check mark displays next to either item, click to clear it.

Change-your-default-printer

http://windows.microsoft.com/en-us/windows-vista/Change-your-default-printer

 

Step 4: Run the fixit available in the link below to restart the Print Spooler service.

 

Fix printing problems by resetting the print spooler

http://support.microsoft.com/kb/2000007

 

 

You may try to add the printer locally and test

 

Add-or-remove-a-printer

http://windows.microsoft.com/en-us/windows-vista/Add-or-remove-a-printer

 

Let us know if this works

 

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer


Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Last updated June 5, 2024 Views 38,992 Applies to: