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Updating Media Player (Always fail using conventional method)

Whenever I tried to update Media Player from Microsoft Store I always gets this error message:

Something went wrong. We're aware of the issue and working to fix it. Try Refreshing or come back later.

Code: 0x80070005

Next, I tried to download the application and try manual install: Microsoft.ZuneMusic_11.2501.9.0_neutral_~_8wekyb3d8bbwe.Msixbundle

Conventional install by double clicking get the same error:

App installation failed with error message: AppxManifest.xml(33,10): error 0x80070005: Cannot register the Microsoft.ZuneMusic_11.2501.9.0_x64__8wekyb3d8bbwe package because the following error was encountered while registering the windows.fileTypeAssociation extension: Access is denied.

. Try again and contact the package publisher if the problem persists. (0x80070005)

I already take some step to resolve the issue:

  1. Resetting the registry permission using SubInACL.

  2. Resetting the folder permission Microsoft.ZuneMusic_8wekyb3d8bbwe in: %LOCALAPPDATA%\Packages and %ALLUSERSPROFILE%\Packages.

  3. Resetting Microsoft Store.

  4. Update Windows, Drivers and everything to the latest version available. I am using Microsoft Windows 11 H24H2 and updates everything weekly.

  5. Use SFC / Scannow. The Windows did not find anything wrong or any integrity violation

  6. Perform Install In-Place. The problem still the same after trying to update via Microsoft Store.

The only available step and able to install correctly is using command:

DISM /Online /Add-ProvisionedAppxPackage /PackagePath:"«Path»\Microsoft.ZuneMusic_11.2501.9.0_neutral_~_8wekyb3d8bbwe.Msixbundle" /SkipLicense.

I do not like using command line to perform install of UWP for common app. The last method is troublesome as I had to look for the right file to download and install. I want to be able to directly update from Microsoft Store.

Do anyone have solution that I miss? Any solution is welcomed, but I DO NOT want a clean install!

Be noted I respect people that try to help by reading the message thoroughly first, then providing appropriate reply. Not all of us here is windows configuration illiterate, please understand this!

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Hi Anandika,

Please open PowerShell admin and run: 

get-appxpackage -allusers *zunemusic* |  remove-appxpackage -allusers

get-appxpackage -allusers *zunemusic*


Post the output.

Now, reinstall the app using the Msixbundle package.

If that doesn't work, create a new local admin account for testing purposes and install the package from that account to see if this is a profile-specific problem.
______________________________________________________________________________________________________

Ramesh Srinivasan
GMT +5:30

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I forget to write another detail:

The step that you wrote I have tried that all before. Installing using elevated PowerShell always work.

Previously I uses:

Remove-AppxProvisionedPackage -Online -AllUsers -PackageName "Microsoft.ZuneMusic_11.2501.9.0_x64__8wekyb3d8bbwe"

Then,

Add-AppxProvisionedPackage -Online -PackagePath "D:\Setups\OS\Windows 11\Update\Microsoft.ZuneMusic_11.2501.9.0_neutral_~_8wekyb3d8bbwe.Msixbundle" -SkipLicense

Though you did not give me a direct solution, but you did give me a hint that it is profile-spesific problem. Because PowerShell is always launched as Administrator, that is the reason why there were no error produced. I did some testing in Administrator account and Media Player can be installed correctly without error.

I do not use Add-AppxPackage unless I wish to install it and available in certain user.

I already try to use Process Monitor and Process Explorer to pinpoint the problem by looking which process cause error, but sadly I wasn't able to pinpoint the error.

It was recorded in Even Viewer

Fault bucket , type 0
Event Name: AppxDeploymentFailureBlue
Response: Not available
Cab Id: 0
Problem signature:
P1: 80070005
P2: 41
P3: 3
P4: windows.fileTypeAssociation
P5: 10.0.26100.3470
P6: 6801
P7: 
P8: 
P9: 
P10: 
Attached files:
These files may be available here:
NULL
Analysis symbol: 
Rechecking for solution: 0
Report Id: 2b5ee527-c3f5-45d7-b976-f6d7583d2d3c
Report Status: 2147483648
Hashed bucket: 
Cab Guid: 0

But this also does not give me hint where the problem is.

I already read:

as you can see most steps are already done.

I really just want a fix and not recreating profile, as recreating profile will cause me to reconfigure my windows to software from scratch.

Any other sugestion?

Best regards,
Anandika Nevada

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Finally, I find the remedy for this:

  1. Open Registry Editor (Type REGEDIT in search box in the start)

  2. Go to HKEY_CURRENT_USER\Software\Classes.

  3. Right-Click on the Classes Key

  4. Click Permissions....

  5. In the username ALL APPLICATION PACKAGES ensure that Full Control is Allow.

  6. Click Ok.

  7. Everything will be back to normal again

Best regards,
Anandika Nevada

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Question Info

Last updated April 23, 2025 Views 18 Applies to: