Unnamed Document Lost After Windows 10 Update

This is on Windows 10 64-Bit and Microsoft Office Professional Plus 2016. Yesterday I left my PC up to leave the apartment. When I came back Windows was updating. When it came back up, my Firefox tabs were still open; but a Word document I started but did not name did not. When I asked a question in Word, a tab came up with about ten ways to possibly retrieve the document. All failed. I downloaded the app, the Windows File Recovery Tool from the Microsoft Store. I had trouble formatting the commands because I tried to save the retrieved file, if retrievable, to a network drive. Am I doing something wrong?

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Hey there!

My name is Ravi, an independent advisor and expert user. I am happy to help you. :)

I understand you're trying to find a lost file after updating Windows.

There are a few ways you can try.

1). Look for the file using Search.

Select the search box on the taskbar and search for your files. If you don’t see them and you’re not signed in with a temporary profile, use the troubleshooter to fix problems with Search.

In the search box on the taskbar, type indexing, and then select Indexing Options. Select the Advanced button to view more options, then select the Troubleshoot search and indexing link and follow the steps.

2). If you still can't find the file, you can restore it from a backup. However, it's possible only if you have a backup on an external storage device.

Reference: https://support.microsoft.com/en-us/windows/fin...

Feel free to get in touch again if you have any additional questions.

Cheers,
Ravi

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Ravi, thank you for responding, even though I was not sure of the correct forum to post. There were too many problems from which to choose. I presume that the word "Document" would appear as the name of this unnamed file, such as "Document1." The troubleshooting feature I just used fixed Windows Search. From here, what is the next step?

On this Windows 10 new documents saved to the C: drive. My computer technician says to never do a Search on the entire drive; otherwise, it will run without stopping. He said to choose a folder, then Search. There is an email address that comes with that Windows File Recovery Tool. I used it; but if that address is outdated, then I will not get a response. Does anybody at your end know enough about the commands at the prompt? The program assumes that the main internal drive is partitioned. Mine is not; so my only option is to setup a recovery file on my network drive (I once read that manufacturers are phasing out these products in favor of the portable, USB-connected ones). Regardless, does anybody there know how to setup a command to recover files to a network drive? There were no applicable examples.

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For an unnamed file, it's not "Document1" or something similar. However, .doc and .docx are the extensions of a Word file.

If your computer has only one drive, searching the whole is the best option to find a file. It's because the location of a file depends on how a user saves it.

The Windows File Recovery Tool is a great option to recover files. However, it can't recover a file that has been already deleted or removed during an update.

>> Does anybody at your end know enough about the commands at the prompt?

For what exactly do you need a command?

>> Does anybody there know how to setup a command to recover files to a network drive?

There's no need of a command to create a recovery drive. It requires a USB. Check this guide: https://support.microsoft.com/en-us/windows/cre...

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Ravi, I cannot lay my hands on a USB drive right now; but I have a external drive on my network. I wanted to recover the file to that location, if possible.

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Yes, you can backup a computer's data to a network drive. There are different ways to do it. Check this article: https://www.easeus.com/backup-recovery/how-to-b...

However, to have a recovery drive to reinstall Windows, you will need a USB drive.

Disclaimer - There is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before downloading and installing it.
The above link is in English; you need to use Translator to see it in your language.

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Ravi, We are changing subjects. I need to format a command in the Windows File Recovery Tool so that, if it finds the lost document, then it will locate it to the external drive.

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I am sorry to say that I don't think there's such a command that can automatically find a document and locate it on an external drive. However, there are other commands to search for files.

These commands depend on the release type of the tool.

For example: Winfr C: E: /regular /n \Users\

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Ravi, this project should have been foolproof because I didn't ask for my Windows to update; it did it on its own, creating this problem of having to retrieve a lost document.

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I understand how disappointing it can be.
When automatic updates are on, Windows starts updating when available. You can turn automatic updates off.
At this point, if the file isn't coming up while searching your computer, and if there's no available recovery drive, I am sorry to say there might not be a way to get a lost file back.

However, you can try uninstalling the previous update.

1). Select Start > Settings > Windows Update > Update history > Uninstall updates
2). On the list that appears, locate the update you want to remove, and then select Uninstall next to it.

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Ravi, I started the Recovery Tool. I doubt that deleting the previous update will restore the lost document. From experience, turning off Automatic updates often gets reset to where it updates automatically. It seems like every time I shut down, there is an update getting installed. In fact, updates become available at a quick rate. It all happens quick.

Ravi, this Windows File Recovery Tool sure is better than doing a global search in File Explorer or This PC. However, it encountered a problem. It recovered a file called "documents;" but it is a PNG file. There does not seem to be a program to open it.

Additionally, I made a mistake doing a search on the .tmp extension. The program found over 16,000 of them, showing no indication of whether any of them contains text. Windows File Recovery Tool windows does not even show all of them.

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Last updated April 16, 2025 Views 261 Applies to: