Unknown User on laptop

Hi Alexa,

That certainly looks suspicious. To inspect the system and remove the malware (if present), please do the following:

1) Please download Malwarebytes Antimalware, run a scan, and eliminate every malware it finds.

2) Run the Farbar Scanner and share your logs.

• Download Farbar Recovery Scan Tool (FRST64.exe) [See also: Collect Farbar Recovery Scan Tool logs.]

• Rename FRST64.exe to EnglishFRST64.exe.

• Run the program. Don't check or uncheck any options. Click "Scan".

• Upload the two logs, FRST.txt and Addition.txt, to your OneDrive and share the link here.

(How-To: Share OneDrive files and folders - Microsoft Support)

Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.

Here they are:

FRST.txt

Addition.txt

There is no active malware in your system.

Change the "solafedu" account to a limited account and then set it to disabled. To do so from the admin Command Prompt, run:

• net localgroup administrators solafedu /delete

• net user solafedu /active:no