Uninstall Sentinal Runtime driver

Hi Jon,

The popular app that use these runtime drivers is Lightworks https://www.lightworkdesign.com/

To resolve this issue, follow these steps.

a. Go to this site: sentinelcustomer.safenet-inc.com/sentineldownloads/

b. Download: "Sentinel HASP/LDK - Command Line Run-time Installer".

c. Unzip the files.

d. In an elevated command prompt (run cmd.exe as an administrator) navigate to the location where you unzipped haspdinst.exe.

e. Type the command “haspdinst.exe –remove” without quotes and press Enter.

f. When it finishes successfully, type the command “haspdinst.exe –purge” without quotes and press Enter.

g. When this finishes successfully, the HASP drivers should now be uninstalled. Re-boot and try the upgrade again.

Let us know the results. If you have any further issues on the computer, please post your question regarding Windows and we will be happy to help you.

Hi Jon,

 

The popular app that use these runtime drivers is Lightworks https://www.lightworkdesign.com/

 

To resolve this issue, follow these steps.

 

a. Go to this site: sentinelcustomer.safenet-inc.com/sentineldownloads/

b. Download: "Sentinel HASP/LDK - Command Line Run-time Installer".

c. Unzip the files.

d. In an elevated command prompt (run cmd.exe as an administrator) navigate to the location where you unzipped haspdinst.exe.

e. Type the command “haspdinst.exe –remove” without quotes and press Enter.

f. When it finishes successfully, type the command “haspdinst.exe –purge” without quotes and press Enter.

g. When this finishes successfully, the HASP drivers should now be uninstalled. Re-boot and try the upgrade again.

 

Let us know the results. If you have any further issues on the computer, please post your question regarding Windows and we will be happy to help you.

 

d. In an elevated command prompt (run cmd.exe as an administrator) navigate to the location where you unzipped haspdinst.exe.

Hi Jon,

The popular app that use these runtime drivers is Lightworks https://www.lightworkdesign.com/

To resolve this issue, follow these steps.

a. Go to this site: sentinelcustomer.safenet-inc.com/sentineldownloads/

b. Download: "Sentinel HASP/LDK - Command Line Run-time Installer".

c. Unzip the files.

d. In an elevated command prompt (run cmd.exe as an administrator) navigate to the location where you unzipped haspdinst.exe.

e. Type the command “haspdinst.exe –remove” without quotes and press Enter.

f. When it finishes successfully, type the command “haspdinst.exe –remove” without quotes and press Enter.

g. When this finishes successfully, the HASP drivers should now be uninstalled. Re-boot and try the upgrade again.

Let us know the results. If you have any further issues on the computer, please post your question regarding Windows and we will be happy to help you.

For me, on a Windows 8 Tablet, the following commands only displayed a help screen.

   haspdinst.exe –remove

   haspdinst.exe –purge

   haspdinst.exe /p

The following command worked.

   haspdinst.exe /r

The Windows 8.1 then proceeded.

Please explain the following instruction:

d. In an elevated command prompt (run cmd.exe as an administrator) navigate to the location where you unzipped haspdinst.exe.

In the File Explorer, navigate to the location where  has been unzipped.

Then, in the File Explorer ...

 Menu

    > File

        > Open command prompt

            > Open command prompt as administrator.

ran remove and purge, said successful. Tried to update 8.1and received error code 0x80240031

What next ?

mark

Just use the haspdinst.exe /r command. The remove and purge didn't work for me either.

great help, worked like a charm, thanks