Unable to uninstall update KB2952664

My Win 7 64bit laptop recently installed update KB2952664, which sent everything to a grinding halt. Through a combination of research and spending a whole weekend uninstalling different updates I pinned down the problem to this update.

I can uninstall the update, which brings the laptop back to life, but it immediately shows up again in the installed updates panel. If I restart the laptop after uninstalling the update the problem immediately returns.

Why is the update magically reappearing and how do I remove it for good?

Thanks!

 

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Last updated September 11, 2019 Views 20,651 Applies to:

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KB2952664 is an optional, non-security update (yes, even though it may be offered as an Important update). Feel free to hide it & move on with your life.

1. Uninstall KB2952664 & reboot, then...

2. IMMEDIATELY run a manual check for updates & hide KB2952664 before Automatic Updates can install it again.

   • HOW TO run a manual check for updates
     http://windows.microsoft.com/en-us/windows/is-computer-up-to-date


   • HOW TO Hide an Update or Restore a Hidden Update
     http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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I have hid it in the update list, but it seems to be still force installing itself somehow.

No matter how many times I uninstall it it just immediately reappears in the list.

So it's almost as if the uninstall process isn't working. It goes through the process of uninstalling (i.e. it says its uninstalling and a green bar moves along to show it's working and then confirms uninstallation) but nothing happens to reinstall it. I just refresh the list of installed updates and it's immediately right back there.

Any ideas how I can hunt it down in the file system and registry and remove it manually?

Or is there something else that's causing it to behave like this?

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Let's see if we can outsmart Windows Update! <wink>

1. Uninstall KB2952664 again, if need be.

2a. Open Internet Explorer (only!) to http://windows.microsoft.com/en-us/windows-vista/windows-update-error-8000ffff [ignore the title & references to Vista].

2b. Ignoring any "Not recommended" or similar warnings, run Fix It (#50202) in DEFAULT and then AGGRESSIVE modes. [1]

3. Reboot then immediately run another manual check for updates & hide KB2952664 once more.

4. Reply to this post with a status report.

Good luck!

===========================================================
[1] Full Disclosure: Running the Fix It in AGGRESSIVE mode will delete your Update History but not the list of Installed Updates.

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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Hello PA Bear MSMVP I have tried the steps above  but under install updated its still showing KB2952664 as 6/6/2015 every time I time I uninstall it seems reload it I even tried hide it what else can I try

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no command line to block KB2952664 ?

It came back immedialty  every reboot. Can't choose to hide.

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I am having the exact same problem...  As lead up to this problem I have the   configuring Windows updates  which leads to reverting changes and no prior recommendations  for the reverting problem worked... At this point based on all the concern with KB2952664 I am trying to uninstall and hide hoping my system will get back to normal.

Repeat I get same problem  I uninstall from Windows Update and immediately the KB2952664 is back in the installed list

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After hiding the update, you'll need to IMMEDIATELY run the automatic Windows Update troubleshooter from start to finish in order for Windows Update to stop offering KB2952664.

Note: Without KB2952664 installed, you computer will NOT be offered the free upgrade to Win10 between 29 July 2015 and 28 July 2016.

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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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...I uninstall from Windows Update and immediately the KB2952664 is back in the installed list

Did you hide the update and then reset Windows Update & reboot before Automatic Updates could install it again?

Is KB3035583 and/or KB2990214 listed in Installed Updates?

Note: If KB2952664, KB3035583 & KB2990214 are not installed, you computer will NOT be offered the free upgrade to Win10.

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Hey guys I finally was able to remove this patch but my issues was something else but this how i got rid of it http://www.ghacks.net/2015/04/17/how-to-remove-windows-10-upgrade-updates-in-windows-7-and-8/

The comment from 

Stephan June 3, 2015 at 4:11 am # 

I wrote a comand line script for Windows 7/8/8.1 to automate pretty much everything: http://pastebin.com/8z7VXeb6

You will need the PSWindowsUpdate powershell module from https://gallery.technet.microsoft.com/scriptcenter/2d191bcd-3308-4edd-9de2-88dff796b0bc in a subdirectory called "PSWindowsUpdate" below where the script lives. I recommend C:\Temp. Just unzip and go.

The script will uninstall as well as hide the four critical updates in Windows Update, namely KB3035583 KB2952664 KB2976978 KB3021917.

Extra tip: In my case, KB2952664 just wouldn't disappear on uninstall and after reboot. In these cases, manually do this in an elevated prompt:

Figure out the package names:
dism /online /get-packages | findstr KB2952664

Copy the shown package names into notepad and then remove one by one:
dism /online /remove-package /PackageName:Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3

This is a new and imho really unfunny asshat policy of Microsoft, to push such updates out as "important" but
with zero information in the KB articles what they really do.

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Thanks for the updates but  Apparently my problems are not related to KB2952664 as I thought.

1. I removed KB2952664 Uninstall

2. Immediate ran  Windows update TroubleShooter

3. Checking Updates I had already  HID all updates

4.  Checked Installed Updates and  KB2952664 was  uninstalled (GOOD)

5. Restart

6. checked again and KB2952664 is uninstalled (GOOD)

7. Checking Update OK

8. I RESTORED one update KB3068708

9. Applied this update  alone

10. Applied and Restarted

11.  On reboot I received configuring Windows 35% and then  Configuraiton failed

Reverting back...

So I thought KB2952664 wasw cause of all this and  I can't seem to get any updates to appy.

I realize this might be beyond the initial Uninstall KB2852664

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