Unable to take caps off at login screen only

Hi,  

Thank you for writing to Microsoft Community Forums.

We can imagine how difficult it could be and we truly appreciate for the details, time and effort that you have taken to work on this issue. However, we would need some more information regarding the issue.

• Are you signed in with a Microsoft account or a local account?

• Does this issue occur only after switching the user account?
  

Method 2: Modify registry.

Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. To backup and restore registry key, refer Microsoft article on How to back up and restore the registry in Windows.

1. Tap on Windows and R key at the same time on the keyboard.

2. Type: regedit

3. Navigate to: HKEY_CURRENT_USER\Control Panel\Keyboard

4. Now in the right pane, double click on "InitialKeyboardIndicators".

5. Change its value to: 0

6.  Exit registry editor and restart your system to take effect.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Regards,

Roohi Taj S 

Microsoft Community - Moderator 

The onscreen keyboard works fine.  Checked the reg entry, it is already set as 0.

Anything else?

Thank you for your response.

Method 1: Tap on Shift key.

The alternate to Caps Lock key is the Shift key which might be causing this issue. In the login page, press and hold the Shift key for 8 seconds and then try to enter the password. This option will turn off the Caps lock key behavior.

Method 2: Change the Cap lock key settings.

This behavior can occur when the option Shift key is selected to turn on the Caps lock key. To change these settings, follow the steps given below:

1. Go to Windows Settings.

2. Click on Devices.

3. Now, click on the Typing on the left plane.

4. Scroll down and click on Advance Keyboard Settings in the right pane.

5. Click on Language bar Options.

6. Click on Advanced key tab.

7. Select the option: Press the CAP’s lock.

8. Click on Apply and Ok. Now, lock the system and try to sign in again.

We await your response.

Regards,

Roohi Taj S 

Microsoft Community - Moderator

Hi,

We haven't heard back from you. Please let us know if you need any further assistance.

Regards,

Roohi Taj S 

Microsoft Community - Moderator