unable to scan on windows 10 with HP officejet 5610

unable to scan on windows 10 with HP officejet 5610 message received (on other network)

Hi Dennis,

We would like to verify some information regarding the error message that you received to help us sort out the issue and be able to provide you with appropriate recommendations.

  • Is the printer/scanner connected to the same network as your computer?
  • Were you able to scan using the HP Officejet 5610 before?
  • If yes, were there any changes or updates performed on the computer prior to the issue?
  • What was the exact error message that you received when you tried scanning on your PC?

Looking forward to your reply.

Regards.

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Visit https://support.hp.com/us-en/drivers  

and see if an update will solve your problem.

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Last updated April 20, 2025 Views 508 Applies to: