Unable to restore due to error code 1117

I have a ACER Aspire 5532 (Windows 7) and once turned on it says:

Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:

1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then click "Next".
3.Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

Status: 0xc000000f

Info: The boot selection failed because a required device is inaccessible.

I decided to restore the laptop to factory settings by inserting the System Disk (only one) and 3 recovery disks...everything goes right until the end of the 3rd disk when the system prompts the following error code 1117 I/O device error.

Any guidance will be much appreciated


Question Info

Last updated August 26, 2018 Views 2,370 Applies to:

Hi Ranger,


Thank you for contacting Microsoft Community Forums.

As per the description provided, it looks like you facing an issue while performing a factory restore.


I would suggest you to contact the system manufactures’ since you are facing the issue while performing factory restore.

Acer Support Community: http://community.acer.com/


Keep us posted on the status of the issue.

If you need any other information about Windows, feel free to post your questions and we will be glad to help.

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