Unable to remove/reinstall back 4 blood

Hi,

Thank you for writing to Microsoft Community Forums.

I appreciate the efforts taken by you in resolving the issue. I understand that you are unable to install Back 4 Blood on your computer. I’ll certainly assist you with the issue.

However please let us know:

1. Are you able to install any other application from Microsoft Store?

2. Are you aware of any changes made to the computer prior to this issue?

3. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

As you have already tried multiple troubleshooting steps, I would suggest you to create a new user account on the computer, and see if that helps. Refer the article Create a local user or administrator account in Windows 10.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community – Moderator

 

However please let us know:

 

1. Are you able to install any other application from Microsoft Store?

2. Are you aware of any changes made to the computer prior to this issue?

3. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

 

I'm not the same person that created the post, but I can offer some answers

1. I was able to install a different game in the xbox app (Psychonauts 2). I started the download in the microsoft store, but it errored out, so I started in the xbox app, with no extra success. Here are the errors in the microsoft store.

2. No changes to the computer that I'm aware of. But I am seeing these

3. Here is the build.

I have no idea how i fixed it but apperiently my RAzer synapse 3 program was messing with the store for some ungodly reason.

So I managed to fix it, but I don't know how. I had same problem with FH5.

All I did:

• Updated windows

• Restarted Xbox services in Task manager > services

Then tried this:

• Press Windows key + R from the Desktop and click on Enter.

• Type wsreset.exe and click on OK.

Then tried this:

• Press Windows key + x

• Choose PowerShell (ADMIN)

• Then type this:

1. dism /online /cleanup-image /restorehealth

2. sfc /scannow

3. Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Hope it works.

FORZA HORIZON 0x8007007E

0x8007007E

MICROSOFT STORE ERROR

I ended up fixing the issue by reformatting my machine. I spent about 3 hours removing registry keys, forcefully removing xbox game service files, fighting with folder permissions that would allow me to delete files in a folder, and running powershell commands that were supposed to reinstall windows apps to a solid state. Also tried repairing and deleting cache for the windows apps. All for nothing. Just got fed up.

Edit:. I also ran some commands that were supposed to fix windows update as well. Didn't seem to help the issue.

Thanks for your reply though, I hope this helps others that had the same error.