Curtailed printer access seems to be a common problem, from what I see on the forums. Here is my situation: Lenovo desktop running Windows 10; HP OfficeJet Pro 6968; all Lenovo operating software and drivers up-to-date as of today; all HP drivers up-to-date as of today. Printer has been reinstalled. Windows print spooler indicates operating and automatic. All cable and wireless connections checked and re-checked. When I select File-Print or the equivalent, I get a box showing my existing printers and virtual printers, including the HP 6968 as default. I confirm and select print. Result is a blank screen and no activity from the printer, or else a dialog box with the message "we couldn't print because there doesn't seem to be a printer installed."
When I installed the HP drivers a test page was printed successfully, but I suspect that this operation bypassed the Windows 10 system.