Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.
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My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today
I am also Windows user.
I appreciate your time reporting this bug, this is a great help from the community who also experiencing the same bug.
Microsoft engineers is already aware of this issue and working a patch to be deployed in the next update.
Have a nice day ahead and be safe.
With Warm Regards
Rhaine C.
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Hi Stacy,
Can you please log FBH entry and share the link?
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Greetings,Meanwhile if I uninstall this update and get my printer working again will MS then reinstall it at the next automatic update cycle?
My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today
I am also Windows user.
I appreciate your time reporting this bug, this is a great help from the community who also experiencing the same bug.
Microsoft engineers is already aware of this issue and working a patch to be deployed in the next update.
Have a nice day ahead and be safe.
With Warm Regards
Rhaine C.
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Hi,
Yes, as the updates are automatic, it would install. The best approach is to pause the update for 7-30 days.
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Hi Ricardo,
Please pause the updates. You can also use the show hide tool to hide the update after uninstall.
http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab
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Also FYI(Valid for 1909 too)
https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004#436msgdesc
Print spooler might error or close unexpectedly when attempting to print Certain printers might be unable to print after taking updates released June 9, 2020. See details > |
OS Build 19041.329 June 09, 2020 KB4557957 |
Investigating |
June 12, 2020 05:58 PM PT |
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I also uninstalled KB4560960 update and paused updates. My Brother printer is able to work again, BUT now during any use of the printer or its scanner, the computer freezes repeatedly. In any 5 second interval, the computer might respond for a half second. When the printer/scanner is not being used, the computer will often not respond randomly for perhaps one to three seconds every 15-20 seconds. If the printer is turned off, there are still random short freeze-ups. If I unplug the printer USB from the computer, the freeze-ups stop.
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Greetings,
My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today
I am also Windows user.
I appreciate your time reporting this bug, this is a great help from the community who also experiencing the same bug.
Microsoft engineers is already aware of this issue and working a patch to be deployed in the next update.
Have a nice day ahead and be safe.
With Warm Regards
Rhaine C.
When will this update be launched? In the meanwhile: do you have a solution to this printing problem?
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Question Info
Last updated February 7, 2021 Views 15,053 Applies to: