I recorded video with a Canon R6 in 10-bit C-Log for the first time. Prior to this, I always recorded in 8-bit without a problem. Windows 10 does not recognize the files and I am unable to properly import them to my editing app (DaVinci Resolve 16). Explorer does not display thumbnails of the video clips; only generic video "clapboard" icons. When I try to play the files in Windows Media Player, a popup says the file format is not supported and provides the following error code: 0xc00d3e8c Windows and DaVinci both handled 8-bit files recorded the same day on a different camera without issue. Please help. Thanks.
Update: based on other questions relating to Windows 10, I checked what version I'm running. I'm running Version 2004, OS Build 19041.746. "Settings" says this version is up to date. However, there is an optional update available to v. 20H2. Does that version have the codec needed for these 10-bit video files?