Unable to open Photoshop after Windows Update

 After updating my PC, I can no longer open my ADOBE PHOTOSHOP 6.   To me this is catastrophic ,  PLEASE HELP ME !!!!!!!

***Modified title from: Today, you updated my windows10 PC,***

Hi,

 

Thank you for writing to Microsoft Community Forums.

 

In order to get better clarity, please let us know:

 

  • May I know the update that was installed on the computer? To check go to Start >> Settings >> Update & Security >> Windows Update >> View update history.

  • What happens when you attempt to open Adobe Photoshop?

  • Do you receive any error message/code?

  • Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

 

One of the things you can try is to put the computer in clean boot and then try opening Photoshop.

 

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.

 

To perform a clean boot on the computer refer to the article How to perform a clean boot in Windows.

 

If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean boot to check which program is causing the issue.

 

Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.

 

Let us know how it goes.

 

Regards,

Nikhar Khare

Microsoft Community - Moderator

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Photoshop 6 is years old. Adobe stopped selling it in January, 2017, and they don't support it on Windows 10.

With no support from Adobe, it's only a matter of time before Photoshop stops working properly, and then stops working altogether. You should feel fortunate that it lasted so long. But that time is now over.

Looking for a good Photoshop replacement (and free!) while you consider Adobe Creative Cloud? Look at paint.net

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Last updated March 21, 2024 Views 271 Applies to: