Unable to move .ogg files

After updating Windows 10, whenever I try to do anything to any file with a .ogg, .oga, or .ogx extension (and possibly more things related to .ogg I haven't tried yet), Windows Explorer just stalls forever. I can't open them to be played in VLC, move them anywhere, or even delete them. Renaming them takes about a minute. All other files work fine, and these same files work fine if I just rename them to .mp3, so the files aren't the issue. I really don't know what the issue is, besides something to do with Windows. 

I am running Windows 10 Home Insider Preview on build 1809.1000, although I don't really see how that would cause the issue. Could something with windows explorer be corrupted to mess with those 3 types of files? 

Hi Sawyer, thanks for your question. I'm Graeme, a fellow Microsoft user.

The first thing I'd try is booting into Safe Mode to see if you can modify the ogg files. Here are the steps to do so:

https://support.microsoft.com/en-au/help/12376/...

If that works, try a clean boot to see if you can modify the files outside of Safe Mode:

https://support.microsoft.com/en-au/help/929135...

Let me know how you go! Thanks!

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Thank you very much for the help!

Everything worked completely fine in Safe Mode and I was able to edit the files normally like any other file type.

However, I had the same problem in clean boot as I do in the regular boot and I couldn't modify them.

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See if the System File Checker makes a difference:
- Click Start and type cmd.
- Right-click Command Prompt and run it as administrator.
- Type sfc /scannow
- Press Enter.

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It came back with "Windows Resource Protection did not find any integrity violations."

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You could see if LockHunter can find the task that's locking the files and unlock them:

https://lockhunter.com/

Note: Non-Microsoft websites are linked. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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It only lists Windows Explorer as a lock, and if I try to run it it says it successfully unlocked however it doesn't fix it.

Strangely though, .ogx files work now, although .oga and .ogg files are still broken.

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Last updated March 22, 2024 Views 10,042 Applies to: